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Call us: 1-800-379-7729
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About Intermedia

Contact Intermedia

Here’s how to reach support, sales, billing and other Intermedia teams.

Sales

US SalesReseller informationUK SalesAustralia Sales
Call: (800) 379-7729
Email: sales@intermedia.net
Fax: (646) 225-7348
We’re here Mon-Fri,
8am – 8pm EST
Call: (888) 299.2522
Email: resellers@intermedia.net
Call: +44 (0)20 3384 2158
We're here Mon-Fri,
9am – 6pm GMT
Call: (800) 356-869
We’re here Tues–Sat,
1am – 1pm AEST

Technical Support

Call technical support at (800) 379-7729

Online help: Open a support ticketBrowse our knowledge base

Voice/Hosted PBX customers: Call (877) 880-0055 Open a support ticketBrowse our knowledge base

Hours of operation
Most of our plans include 24/7 support. If your plan includes business hours support, here’s when you can reach us:

Standard Exchange support hours:
Mon-Fri: 9am – 8pm EST
Sat-Sun: 11am – 8pm EST

Web hosting support hours:
Mon-Fri: 9am – 8pm EST

Customer Service/Billing

Call Customer Service/Billing at (800) 379-7729, option 4

Voice/Hosted PBX customers: Call (877) 880-0055

Fax us:
Email us:
Online:
Write us:
(650) 965-7791
csr@intermedia.net
Customer Service/Billing FAQ Page
815 East Middlefield Road
Mountain View, California 94043

Customer service hours:
Mon-Fri: 9am – 8pm EST

General Information

Call Intermedia at (800) 379-7729

Fax us:
Email us:
(650) 965-7791
General questions — announce@intermedia.net
PR inquiries — pr@intermedia.net
Sales — sales@intermedia.net
Billing — billing@intermedia.net
Legal — legal@intermedia.net
Account Abuse — abuse@intermedia.net
Accounts payable — ap@intermedia.net
Mountain View, CA
(Corporate HQ)
New York, NYBellevue, WAReading, UKSt. Petersburg,
Russia
815 East Middlefield Road
Mountain View,
CA 94043
120 West 45th Street
26th Floor, Suite B
NY, NY 10036
3310 146th Place SE
Bellevue, WA 98007
100 Brook Drive,
Green Park,
Reading,
Berkshire,
RG2 6UJ,
United Kingdom
191167, Russian Federation,
St. Petersburg,
Alexander Nevsky square,
building 2, letter V