Contact us

Here’s how to reach support, sales, billing and other Intermedia teams.
Main Contact
PBX & Voice

Need help? We're here 24/7.

Sales

US Sales Reseller Information UK Sales
Call: (800) 379-7729
Email: sales@intermedia.net
Fax: (646) 225-7348
We're here Mon-Fri
8am - 8pm EST
Call: (888) 299.2522
Email: resellers@intermedia.net
Call: +44 (0)20 3384 2158
We're here Mon-Fri
9am - 6pm GMT

Technical Support

Call technical support at (800) 379-7729

Online help: Open a support ticket Browse our knowledge base

Voice/Hosted PBX customers: Call (877) 880-0055 Open a support ticket Browse our knowledge base

Hours of operation
Most of our plans include 24/7 support. If your plan includes business hours support, here’s when you can reach us:

Standard Exchange support hours:
Mon-Fri: 9am – 8pm EST
Sat-Sun: 11am – 8pm EST

Web hosting support hours:
Mon-Fri: 9am – 8pm EST

Customer Service/Billing

Call Customer Service/Billing at (800) 379-7729, option 4

Voice/Hosted PBX customers: Call (877) 880-0055

Fax us: (650) 965-7791
Email us: csr@intermedia.net
Online: Customer Service/Billing FAQ Page
Write us:
825 E. Middlefield Road
Mountain View, California 94043

Customer service hours:
Mon-Fri: 9am – 8pm EST

General Information

Call Intermedia at (800) 379-7729

Fax us: (650) 965-7791
Email us:
General questions — announce@intermedia.net
PR inquiries — pr@intermedia.net
Sales — sales@intermedia.net
Billing — billing@intermedia.net
Legal — legal@intermedia.net
Account Abuse — abuse@intermedia.net
Accounts payable — ap@intermedia.net

825 E. Middlefield Road, <br>Mountain View, CA 94043

Mountain View, CA, USA

825 E. Middlefield Road,
Mountain View, CA 94043

120 West 45th Street, <br>26th Floor, Suite B, <br>New York, NY 10036

New York City, NY, USA

120 West 45th Street,
26th Floor, Suite B,
New York, NY 10036

3310 146th Place SE, <br>Bellevue, WA 98007

Bellevue, WA, USA

3310 146th Place SE,
Bellevue, WA 98007

100 Brook Drive<BR>Green Park, Reading, Berkshire<BR>RG2 6UJ, United Kingdom

London, UK

100 Brook Drive
Green Park, Reading, Berkshire
RG2 6UJ, United Kingdom

191167, Russian Federation, St. Petersburg, <br>Alexander Nevsky square, <br>building 2, letter V

St. Petersburg, Russia

191167, Russian Federation, St. Petersburg,
Alexander Nevsky square,
building 2, letter V

Australia: +61 1800 281 209<BR>New Zealand: +64 800 995 049

Sydney, Australia

Australia: +61 1800 281 209
New Zealand: +64 800 995 049