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Intermedia is the leading provider in hosted Exchange and business productivity suites. Intermedia was the first company to offer hosted Exchange in 2000, and the first provider of hosted Exchange 2007. In January 2008 Intermedia launched hosted Office Communications Server 2007, the first hosted offering anywhere. Today Intermedia hosts more than 300,000 business mailboxes for thousands of customers around the globe.
Intermedia has been audited and certified for SAS 70 Type II, demonstrating that Intermedia employs the highest quality processes, procedures and controls for protecting customer data and privacy. This gold standard in hosting certification separates Intermedia from low-level hosting providers who are either only Type I certified, or not SAS 70 certified at all.
Intermedia works very closely with its technology partners, and is certified Gold partner with Microsoft. Intermedia regularly participates in Microsoft’s Technology Adoption Programs (TAP) to assist them with development and testing of new products, and Microsoft even used Intermedia’s hosted Exchange platform to test the latest version of ActiveSync for integration with Windows Mobile smartphones.
Intermedia regularly tests for PCI compliance, and constantly makes changes to ensure complete compliance. Payment Card Industry (PCI) compliance is reached when a company meets the guidelines set forth by the major credit card companies as a guideline to help organizations that process card payments prevent credit card fraud, hacking and various other security issues. A company processing, storing, or transmitting credit card numbers must be PCI compliant or they risk losing the ability to process credit card payments.
While many hosting providers utilize Microsoft’s HMC platform for user provisioning and as a control panel, Intermedia’s award-winning proprietary control panel, HostPilot, is the acknowledged leading platform for hosted applications. HostPilot enables customers to have complete control over their hosted applications and data, offering far more functionality than other locked-down prescriptive and basic control panels . With HostPilot you can add and remove users, and provision new services and features instantly. By leveraging HostPilol, Intermedia typically launches new services months or even years ahead and provide customers greater functionality and control.
While many low-end hosting providers utilize a single data center and use generic equipment to save money and deliver services at a lower price point, Intermedia has built a world-class infrastructure using only high-quality brand-name equipment from Dell, EMC and Cisco. Intermedia hosts its services from its four tier 4 (on a scale of 1 to 4, with 4 being the best) data centers. Each data center offers redundancy in power supply, environmental control, Internet connectivity and security. Consequently Intermedia is able to offer a much higher quality and more reliable service than many other low-end providers.
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