Intermedia services are managed out of multiple, world-class datacenters in Silicon Valley and New York, including the Market Post Tower, the most important datacenter in the Western United States.
One of a handful of 'Tier 4' datacenters in the US (source: the Uptime Institute) it offers a level of robustness and availability that is far superior to the lower-specification datacenters of our competitors.
Infrastructure
- Tier 4 datacenter (beware other providers claiming 'tier 1' facilities – this is a marketing, not a technical claim).
- Environmental control units that give a 100% SLA-guaranteed temperature and humidity within a certain range.
- The most advanced fire-suppression systems available.
- Raised floors and zone-4 certified for earthquakes.
Power
- Main power from Silicon Valley Power, in top-quartile nationally for reliability.
- Designed for N+1 redundancy with redundant power feeds.
- HiTEC uninterruptible power supply systems and back-up diesel generator power. This gives a guaranteed 99.99% availability for power.
Connectivity
- Carrier-neutral facility with two diverse network entry points and direct Internet backbone connection.
- Two redundant, burstable 300 Mbps Internet uplinks to Tier 1 providers with OSPF failover capabilities.
Security
- All premises closely monitored and guarded, 24x7x365, with sophisticated pan/tilt CCTV covering every part of the facility and security guards posted at all entrances
- Access to servers is restricted to a limited number of authorized engineers.
- Security is strictly enforced using the very latest technology, including man-trap technology between lobby and datacenter, motion sensors and controlled ID key-cards, as well as security guards stationed at every entrance to the site.