Features of Hosted PBX

Intermedia’s hosted PBX service provides your business with the cost-savings of unlimited domestic VoIP telephone service – plus features like a customizable main number greeting and routing for incoming calls.

Every hosted PBX account comes with:

Hunt Group

Direct calls to a group of employees like Sales or Support, so that important calls are answered and addressed quickly. You can decide if calls will be routed sequentially (round-robin), to the Hunt Group member who has been idle the longest or to all Hunt Group members simultaneously.

Voice Menu

Set up an automated attendant to answer your company’s phone and route callers to a user’s extension or to a Hunt Groups. Voice Menu ensures calls are answered and attended to without having to assign additional staff to answer the phones.

Music/Greetings on Hold

Upload up to five files with music/greetings for callers to listen to while they’re waiting for Voice Menu calls to be picked up. You can also upload a unique greet for each Hunt Group.

Online Administration

Through HostPilot® Control Panel, you can add and manage hosted PBX users, set up and manage Voice Menu or Hunt Group, manage Music on Hold, and view six months of call history for all users.

Other voice services

Keep projects moving forward with Conference Bridges.

Get an inbound call answering/call routing service with Virtual Receptionist.

Each user receives:

Direct Phone Number

Callers can dial you directly on your own local phone number.

Unique Extension and Extension Dialing

Make calls within your company using a short, 3-digit extension.

Unlimited Calling

USA and Canada (Note: international calling on a per-minute rate)

911 Emergency Service

Caller ID, Call Waiting, Call Transfer, Call Forwarding and 3-way Calling

Personal Online Administration

With Intermedia’s My Services end user control panel, users can reset voicemail PIN, manage voicemail-to-email settings and manage find me/follow me settings, log into/out of Hunt Group, and view last two months of call history

Find me follow me

Prevent missed calls with the find me/follow me feature that forwards calls to up to three additional phone numbers when you're away from your hosted PBX phone.

Voicemail to email

With voice mail to email, you can listen to voice mails directly from Outlook. Each email is delivered as a .wav attachment, allowing you to easily listen to and store voice mails, plus forward a voice mail to anyone with an email address.

Intermedia offers number porting for those who would like to transfer an existing business number or set of numbers to our service.

Questions? Call sales at +1-800-379-7729

No questions? To instantly add hosted PBX to your existing Intermedia account, log in to your HostPilot® Control Panel and select Hosted PBX from the menu. You can also add hosted PBX as a standalone service.