Intermedia Resource Center
Intermedia's Resource Center contains case studies, articles and white papers on hosted messaging and collaboration services and how they can benefit your business.
How Hosted Exchange Works and Benefits Businesses
- Not all clouds are created equal White paper ›
Not all clouds are created equal White paper
When we say that not all clouds are created equal, this is what we mean: a cloud’s performance relies as much on its provider’s experience as it does on its technical assets. And while Intermedia’s technology stands with the world’s leaders, our experience is virtually unparalleled. View white paper "Not all clouds are created equal".
- Full-Services vs. Self-Service Outsourced IT Article ›
Full-Services vs. Self-Service Outsourced IT Article
By Jonathan McCormick, chief operating officer, IntermediaAs hosted solutions become more prevalent, so do the number of providers. When it comes to choosing the right hosted provider for your company’s email needs, it’s important to understand what hosted providers can and cannot offer in order to avoid confusion and mitigate the risk of adopting a hosted email solution that causes you more problems than it eliminates.
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- What is Business Email? Article ›
What is Business Email? Article
"Business" email means that you use an advanced email 'server' such as Microsoft Exchange. As well as just email, you get online calendars, address book and mobility with BlackBerry®, iPhones and other smartphones.
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- What is Microsoft Exchange? Article ›
What is Microsoft Exchange? Article
- The American Small Business Coalition Case Study ›
The American Small Business Coalition Case Study
"The biggest advantage we have seen since becoming an Intermedia customer is the reliability and the expanded robustness of the product offering. Support did a fabulous job of making sure we were up and running. They’re doing right by us!"
Guy Timberlake, CEO, The ASBC
Learn how the semi-virtual company with employees in three states is able to stay connected and better organize and manage their information and communications.
- GoldMail Case Study ›
GoldMail Case Study
“We don’t want to worry about managing the infrastructure ourselves. With Intermedia, we have the uptime, stability and service we need for our business communications – all at a good price. We can focus on building our business, not on maintaining our email platform.”
—Mark Pierce, VP of Business Development and Sales, GoldMail
- An Overview of Microsoft Exchange Server 2010 White Paper ›
An Overview of Microsoft Exchange Server 2010 White Paper
With the release of Microsoft Exchange Server 2010, Microsoft greatly enhanced many of the features it was already delivering in Microsoft Exchange Server 2007 For the first time the platform was developed with built-in hosting capabilities, providing subscribers with a more reliable Microsoft hosted Exchange service. Intermedia’s white paper, "An Overview of Microsoft Exchange Server 2010" provides a useful overview of Exchange 2010 and in particular, hosted Exchange 2010. Click here to view our free white paper "An Overview of Microsoft Exchange Server 2010".
- The Case for Hosted Exchange White Paper ›
The Case for Hosted Exchange White Paper
Intermedia commissioned a new white paper "The Case for Hosted Exchange" from industry research firm Osterman Research in order to provide additional tools to the marketplace regarding hosted Exchange. This white paper discusses the benefits of the hosted model versus an on-premise Exchange server including a detailed review of the costs of both. Click here to View white paper "The Case for Hosted Exchange".
- Why You Should Consider Migrating to Hosted Exchange 2010 White Paper ›
Why You Should Consider Migrating to Hosted Exchange 2010 White Paper
Microsoft Exchange is the leading messaging platform in the North American business market and offers a number of important functions, including email, calendaring, task management and other capabilities. Plus, Exchange is a key component of Microsoft’s unified communications vision and so is an important element for organizations that want to deploy unified communications using the Microsoft model. Exchange 2010 is the newest version of Exchange and offers a number of important features. Any organization that uses Exchange should seriously consider migrating to the newest version of the system.
Intermedia commissioned the white paper "Why You Should Consider Migrating to Hosted Exchange 2010" in order to provide additional tools to the marketplace regarding Exchange 2010 and in particular, hosted Exchange 2010. Click here to view our white paper on why you should consider migrating to hosted Exchange 2010.
- Focus on What You Do Best: Top 3 Business Processes to Outsource Article ›
Focus on What You Do Best: Top 3 Business Processes to Outsource Article
By Johnathan McCormick, COO, Intermedia
According to a recent report from analyst firm Nelson Hall, the Business Process Outsourcing (BPO) market is poised to hit $450 billion by 2012 as companies continue to turn to outsourcing as a strategic move to maintain profits and thrive amid economic recovery. Outsourcing has been established as a typical practice for large companies, but there are also tremendous benefits for startup organizations as well. In fact, startups that outsource are able to focus more on their core activities and offer a level of stability to an environment that is constantly changing.In this article, we will examine three specific business areas small businesses can outsource that will not only save money, but will also improve business functions and customer service.
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- Google Gmail vs. Hosted Microsoft Exchange Article ›
Google Gmail vs. Hosted Microsoft Exchange Article
By Jonathan McCormick, Chief Operating Officer, IntermediaMore and more businesses are looking to hosted email services to reduce costs and ease management, and the choice often comes down to Google's Gmail (the key component of Google Apps) or a hosted version of Microsoft Exchange.
Learn why Hosted Exchange wins
- Hosted Exchange Buyer's Guide White Paper ›
Hosted Exchange Buyer's Guide White Paper
Messaging lies at the heart of a business’ ability to communicate, to interact quickly and effectively with everyone from employees and suppliers to clients and prospects. View the Buyer’s Guide so you know what to look for in an Exchange solution.
- Survival Guide to SaaS White Paper ›
Survival Guide to SaaS White Paper
The mark of an IT manager’s success has changed, with emphasis now placed on Return on Investment (ROI), and IT’s ability to do more with less money and fewer people. View this IT Manager’s Survival Guide in a World of SaaS and learn more about managing your career in a hosted world.
- Baltimore Capital Case Study ›
Baltimore Capital Case Study
"Outsourcing our Exchange server to Intermedia just made sense for us. We needed something reliable, affordable, convenient, and most importantly secure."
—Sean Greely, chief officer of operations, Baltimore Capital
- Overcome the work stress of e-mail overload Article ›
Overcome the work stress of e-mail overload Article
By Jonathan McCormick, COO, IntermediaIs your e-mail inbox at work constantly crowded? According to website monitoring firm Pingdom, more than 90 trillion e-mails were sent last year, meaning that we hit the send button 247 billion times a day. Undeniably, businesses depend upon e-mail to communicate, but, unfortunately, our dependence on e-mail can often lead to inbox overload.
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- Beware The Email Server Apocalypse Article ›
Beware The Email Server Apocalypse Article
Many businesses neglect email server maintenance – at their peril.
By Serguei Sofinski, former CEO, IntermediaPrepare, for the end is near. The four horsemen of the apocalypse are coming… for your email server.
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- Market Overview: Cloud-Based Email Vendors, by Forrester Research, Inc White Paper ›
Market Overview: Cloud-Based Email Vendors, by Forrester Research, Inc White Paper
Intermedia is one of the vendors featured in Forrester Research, Inc.’s March 2011 report, “Market Overview: Cloud-Based Email Vendors.” The report cites Intermedia as one of just three of the 13 vendors analyzed whose target market is exclusively small and mid-size businesses. In the report, Forrester Research specifically highlights the value companies like Intermedia bring to the cloud email space: “That’s where collaboration service providers step in. They are experts at running and tailoring Exchange and other email and collaboration services for customers. Click here to read the report.
- Invest in IT now to avoid growing pains later Article ›
Invest in IT now to avoid growing pains later Article
By Jonathan McCormick, COO, Intermedia
As seen on Venture Beat: http://venturebeat.com/2011/05/19/invest-in-it-now-to-avoid-growing-pains-later/Many start-ups don’t have a dedicated IT manager on staff. But, someone needs to assure that the company’s tech tools enable not only smooth operations, but also growth. The right tools are critical to increase productivity now and avoid growing pains later…
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- Infrastructure White Paper ›
Infrastructure White Paper
The infrastructure upon which an Exchange provider offers its services is the bedrock of their business. Simply put, it is the true test of their ability to meet or exceed your service expectations. Any evaluation of a potential provider must therefore include a thorough assessment of the infrastructure behind their service offering. The white paper highlights the distinct advantages inherent in a hosted vs. an on-premise infrastructure. The white paper offers specific questions to ask and consider in your evaluation and selection of a hosted Exchange provider’s infrastructure. Click here to view white paper "Infrastructure — The Bedrock Of Hosted Exchange".
- Pain Free Migrations to Hosted Exchange White Paper ›
Pain Free Migrations to Hosted Exchange White Paper
Microsoft Exchange Server 2010 is now available and businesses are eager to upgrade their email technology. According to a recent survey by analyst firm Osterman Research, nearly 65 percent of IT decision makers are likely to consider deploying Exchange 2010 within the next six months. But, for most IT professionals, going from "determining a need" to "implementing a solution" on any IT project usually has the same sticking point: migration. Click here to view white paper "Pain Free Migrations to Hosted Exchange".