Support and onboarding

Here's how Intermedia assures its Worry-Free Experience™.

Main Contact
PBX & Voice

Got billing questions?

We'd be happy to answer any questions you have.
  • Hours: Monday-Friday, 9 AM to 8 PM EST
  • Call: 800-379-7729, option 4
  • Fax: 1-408-636-0413
  • Email: CSR@Intermedia.net
  • Please Note: Our response time is always slightly longer during the few days before and after the first of the month.

System Status

Intermedia's system status dashboard shows the status of all your networks and servers. In HostPilot, the system status is located on the HostPilot welcome page. In the Partner Portal, click "Service status" for details.

Success Stories

Support Resources