Overview of Intermedia’s Support and Onboarding Services

There are two main reasons Intermedia’s is famous for its “worry-free experience”: our Cloud Concierge™ onboarding team and our expert support staff. These teams assure a seamless move into our cloud—and a worry-free experience for as long as you’re a customer.

  • FreemigrationFor Exchange, Hosted PBX
    and most other services
  • 15,000+Exchange mailboxes
    migrated every month
  • 4,500+phone numbers ported
    every month to
    Hosted PBX
  • 500,000Exchange mailboxes
    migrated since 2010

Getting you started

Meet our Cloud Concierge team

Our Cloud Concierge performs free setup and migration for nearly all our services. These experts help you move to Intermedia without downtime or disruption to your business.

Keeping you worry-free

Meet our expert support staff

All of our services offer 24/7 phone and live chat support. Our expert staff consists entirely of Intermedia employees—with no outsourcing. We answer our phones in 60 seconds.

Learn about our famous "worry-free experience" >

Ask the right Exchange migration questions

Discover the 24 questions you should ask any Exchange cloud provider—including Intermedia.