Intermedia

Current Network Status

Intermedia FAQs

  • 1-800-379-7729

Frequently Asked Questions

As well as our 'how to' videos, here are answers to the most common questions:

How do I get started with Outlook/Exchange?

How do I configure Outlook for me and others?

How do I get started with BlackBerry/Good Mobile Messaging?

How do I access Web mail (Outlook Web Access or 'OWA')?

How do I manage my hosted Exchange account settings?

How do I manage anti-virus and anti-spam settings?

How do I let end-users change their email passwords with MyMailboxManager™?

Getting Outlook/Exchange mailboxes connected and set up

How do I set up my Exchange email to work with my own domain

How do I set up Outlook to connect to my Exchange mailbox?

How can I export data from Outlook?

How can I import data (old email, etc.) into Outlook?

↑ Top

Configuring Outlook for email, calendars etc.

How can I add an Internet email account to an existing Exchange profile?

How to add another person's mailbox to your Outlook profile

How do I share (let others see) my Outlook folders?

How do I open another person's calendar or other folders?

How to recover deleted items in Outlook?

↑ Top

BlackBerry and Good Mobile activation

How do I enable my BlackBerry using Wireless Enterprise Activation?

How do I enable my Treo or Pocket PC for Good Mobile Messaging?

Troubleshooting BlackBerry activation issues

↑ Top

Outlook Web Access (Web mail)

How do I access Web mail?

↑ Top

Managing your account

What is my 'User Name' and 'Primary Email Address' for my Exchange mailbox?

How do I create new mailboxes in Exchange?

What are 'email aliases'?

↑ Top

Spam and virus filtering

SpamStopper for Exchange

Using the Outlook 2003 Junk Mail Filter

What are complete headers? How do I get them?

↑ Top

MyMailboxManager to manage user passwords

How can I access the MyMailboxManager control panel?

What is MyMailboxManager? How does it allow end users to change their passwords?

Do not see the answer? Search the support site

Enter keyword(s):

The last resort: Contact Technical Support

For questions not covered in the Knowledge Base, our Web Hosting support staff is available to assist you via email. Intermedia is committed to providing rapid response times. In your e-mail message please provide your username and any information available on your end. These details can help us to more quickly facilitate the problem resolution. Please write to support@intermedia.net.

Current Network Status Section Guide

Users of this site agree to be bound by the Intermedia Service Agreement, Service Level Agreement, and Acceptable Use Policies.

Copyright © Intermedia, Inc. 1995 - 2009. All Rights Reserved. | Legal | AUP | Privacy Statement

The RIM, BlackBerry and SureType families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited - used by permission. Research In Motion, RIM, BlackBerry, BlackBerry Enterprise Server and "Always On, Always Connected" are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries.