Intermedia

Customer Support

System Requirements

  • 1-800-379-7729

Hosted Microsoft Exchange System Requirements

Connectivity
Internet Connection Any working Internet connection
  1. On slower connections, such as dial up and cellular modems, and Internet connections slower than 128 kbps, Outlook performance may slow significantly. Customers should configure Outlook to download message headers only.
  2. Outlook 2007 & 2003 may be used without an Internet connection in “Offline Mode” to access emails already downloaded from the Exchange servers.
  3. Outlook requires 128 kbps of bandwidth for optimal performance.
Client Operating Systems
MS Windows 2000, XP, or Vista Windows 2000 does not support Outlook 2003 or 2007 in full MAPI mode.
Mac OSX 10.X Supports Microsoft Entourage 2004/2008 and Outlook Web Access Light
Linux Any Linux operating system Supports Outlook Web Access Light only
Mail Clients
Microsoft Outlook 2003
2007
Microsoft Entourage for Mac 2004
2008
POP3/IMAP4 Clients Microsoft Outlook Express or any other POP/IMAP client that supports secure connections.
Web Access
Outlook Web Access Internet Explorer version 6 or later
Outlook Web Access Light Any web browser that supports frames
Wireless Devices
BlackBerry* Any BlackBerry handheld device running BlackBerry OS version 4.x or later Requires an active data plan or Internet connection from your mobile telephone service provider.
Windows Mobile* Any Windows Mobile device running Windows Mobile version 5.x or later Requires an active data plan or Internet connection from your mobile telephone service provider.
Good Mobile Messaging* Visit www.good.com for a list of supported devices Requires an active data plan or Internet connection from your mobile telephone service provider.

*These services are available for an additional monthly fee per device with your monthly hosted Exchange plan.

Customer Support Section Guide

Users of this site agree to be bound by the Intermedia Service Agreement, Service Level Agreement, and Acceptable Use Policies.

Copyright © Intermedia, Inc. 1995 - 2009. All Rights Reserved. | Legal | AUP | Privacy Statement

The RIM, BlackBerry and SureType families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited - used by permission. Research In Motion, RIM, BlackBerry, BlackBerry Enterprise Server and "Always On, Always Connected" are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries.