Our teams are comprised of extraordinary individuals who work together, support each other and take ownership of results. We succeed because we align our goals with each other, our partners, our customers and even our customer's customers.
Are you seeking an impactful role in an innovative company that is growing in a rapidly expanding market category? Intermedia can offer just the challenge you are looking for. We are a 1000+ employee strong Unified Communications as a Service (UCaaS) and business cloud company that serves over a million customers with communication and data applications. We serve the SMB marketplace with full featured products that are backed by a 99.999% uptime service level agreement and J.D. Power certified technical support.
Intermedia is a channel-first company with 6,500 active partners across the US that rely on us for greater reliability and productivity to grow their businesses. As we help our extensive partner network to reap success, Intermedia’s business grows, too. That’s the opportunity Intermedia presents today. We’re taking on the world’s biggest tech companies in a battle for the multi-billion-dollar business communication and productivity industry.
Are you ready to make your mark?
About the Role:
You will have responsibility for driving the roadmap, vision and requirements for our UCaaS product with a focus on PBX and telephony functionality focused on enterprise customers, verticals, and networking functionality, working with other PMs on the team. As Intermedia’s solutions evolve to better suit the needs of larger customers with multiple locations with potentially disparate equipment, as well as customers in specific verticals, your knowledge in one or more of these areas will help contribute in Intermedia’s efforts towards increasing our telephony and UCaaS market share and capabilities. You will identify key customer and partner requirements and take those inputs into building a prioritized roadmap which you will use as you work closely with project management and development to deliver on the projects. Your vision and knowledge will be crucial in this role.
Other product management responsibilities will include tracking and driving the business, tracking and addressing customer satisfaction and usability feedback, as well as tracking and reacting to competitive market dynamics. As part of the product team, your experiences will also help provide input into what other related product road-maps should consider in their plans.
What you will be doing:
What you will bring to the role: