Our teams are comprised of extraordinary individuals that work together, support each other and take ownership of results. We succeed when we align our goals with each other, with our partners, with our customers and even our customer's customers
Are you seeking an impactful role in an innovative company that is growing in a rapidly expanding market category? Intermedia can offer just the challenge you are looking for. We are a 900+ employee strong Unified Communications as a Service (UCaaS) and business cloud company that serves over a million customers with communication and data applications. We serve the SMB marketplace with full featured products that are backed by a 99.999% uptime service level agreement and J.D. Power certified technical support.
Intermedia is a channel-first company. 6,500 active partners across the US rely on us for greater reliability and productivity to grow their businesses. As we help our extensive partner network to reap success, Intermedia’s business grows, too. That’s the opportunity Intermedia presents today. We’re taking on the world’s biggest tech companies in a battle for the multi-billion-dollar business communication and productivity industry.
About the Role:
The Onboarding Concierge is responsible for scheduling & conducting Onboarding appointments with all new HPBX (Hosted Private Branch Exchange) customers, reducing new account churn and improving Customer Satisfaction by ensuring new customers experience a worry-free implementation of their new products and services.
In this role you will:
What you bring to Intermedia: