Intermedia: The Case for Hosted Exchange – Part 2

Intermedia commissioned a new white paper from industry research firm Osterman Research in order to provide additional tools to the marketplace regarding hosted Exchange. The below is part of a series of excerpts from the white paper, “The Case for Hosted Exchange” – available on Intermedia’s web site. Click here to read the first excerpt from “The Case for Hosted Exchange”. 

What is Hosted Exchange

Microsoft Exchange Server is the leading business-grade messaging system employed in North America and is currently used by 160 million people worldwide. Exchange offers a number of capabilities, including email, calendaring, task management, address lists, and access to shared document repositories, and other functions. Exchange was originally introduced in June 1996 and has been upgraded several times since to include additional and enhanced features. The current version is Exchange 2007, although Exchange 2010 was released in November 2009.


Hosted Exchange has been offered for several years by a large and growing number of providers around the world. There are roughly 150 providers of hosted Exchange services worldwide, although these vendors vary widely in terms of their capabilities, the number of users they support, the ancillary services they provide, their pricing, etc. As of late 2009, there are roughly 10 million users of hosted Exchange worldwide, up from just 1.5 million seats in mid-2007.


There is a perception that hosted Exchange is intended only for small businesses, while on-premise Exchange is better suited to mid-size and large organizations. While this has been the conventional wisdom for some time, and while smaller organizations can realize the most significant per-seat savings from the use of hosted Exchange, larger organizations are realizing the benefits of migrating to a hosted Exchange model. For example, GlaxoSmithKline announced in March 2009 that it is migrating 100,000 users to hosted Exchange.

You can download white paper “The Case for Hosted Exchange” from our site.

Click here to read the next excerpt from “The Case for Hosted Exchange”.

About The Intermedia Team

Intermedia's Office in the Cloud™ delivers essential IT services for SMBs and the partners who serve them — including hosted Exchange, Hosted PBX, SecuriSync file sync and share, security, mobility and more.