Intermedia Reviews: Media and Analysts

Here are some recent quotes from leading media outlets and analysts regarding their reviews of Intermedia.

“I have NEVER been down in the years I’ve used Intermedia and their customer support is rock solid. Many of the free or low cost services do not provide 24/7 customer support. I rarely need customer support for email hosting, but when I do, I know it’s available…Intermedia [is] one of the best email hosting companies.” – Ramon Ray, Smallbiztechnology.com and author of Technology Solutions for Growing Businesses.

“Whenever organizations entrust their data to a third-party, whether via a cloud computing service or a traditional outsourcing arrangement, it’s important to evaluate the vendor’s technical and operational capabilities to fully protect the data. We recommend businesses carefully evaluate the vendors’ ability to verify they have the proper back-up and recovery systems as well as the policies in place to safeguard their records, such as Intermedia’s Data Protection Guarantee.” – Jeffrey M. Kaplan, managing director of analyst firm THINKstrategies and founder of the SaaS Showplace.

Channel Insider, the leading channel market publication, calls Intermedia, “the market’s leading Exchange hosting provider.”

“Intermedia continues to push forward in the hosted Exchange market…organizations continue to see the logic in moving on-premise Exchange servers into third-party datacenters. It makes too much sense from a cost, performance and efficiency perspective, while allowing customers to easily and affordably consume value-added services like archiving, security and disaster recovery.” – IT analyst firm Tier-1 Research

“Reasonable price and excellent service! Exchange 2010’s web interface is nice, very nice. Works just like the fat client version of Microsoft Outlook and behaves on Firefox too!” – Paul Mah, IT Business Edge

“[Intermedia] service has been rock stable to date. In addition, I am left impressed by the stellar and prompt technical support – the support folks at Intermedia certainly know what they are talking about…One reason I opted for Intermedia is due to it being the world’s largest provider of Microsoft Exchange hosting.” – Paul Mah, IT Business Edge

“Intermedia also supports BlackBerry and Exchange ActiveSync. I was able to activate my BlackBerry with my new account without having to bother with installing BES or perform any additional configuration. Should I lose my device, the custom controls mean that I can bypass Intermedia support to perform a remote data wipe directly from the Web interface.” – Paul Mah, IT Business Edge

“As hosted services increase in reliability, it simply does not make sense to run one’s own e-mail servers…Indeed, the cost of hardware, software licenses, upgrades, and maintenance can stack up quickly. Done correctly, the per-seat cost reductions gained by going for a hosted service can be significant for smaller businesses.” – Paul Mah, IT Business Edge

“Because [Intermedia] also includes the relevant client access license for Outlook 2007 – this is normally the case for similar service providers – I also have one fewer piece of software to pay for. Ditto that when the next version of Exchange comes along.” – Paul Mah, IT Business Edge

“Exchange 2010 offers superior Outlook Web Access, with an experience matching that of Microsoft’s Outlook client. E-mails can be dragged between folders, while calendar entries can be moved around and resized. In fact, doing a right-click over various items will bring out relevant context menus instead of the standard browser options.” – Paul Mah, IT Business Edge

“Intermedia is one of the best-known providers of white label hosted Exchange services to MSPs.” – MSP Mentor

“I am confident that not only will SMBs benefit from the savings in capital costs [with hosted Unison], they will also see their migration requirements and support needs ably met,” says Paul Mah, IT Business Edge

“Exchange repositories don’t just contain simple email threads; they also include PowerPoint presentations, business contacts and details of contracts,” says top ZDNet reporter Ed Bott. “Intermedia has multiple replicated platforms in datacenters on opposite coasts, with rapid restore capabilities and a 100% data protection guarantee.”

About The Intermedia Team

Intermedia's Office in the Cloud™ delivers essential IT services for SMBs and the partners who serve them — including hosted Exchange, Hosted PBX, SecuriSync file sync and share, security, mobility and more.