GOOGLE APPS OR HOSTED EXCHANGE – WHICH IS RIGHT FOR YOU?

More businesses are looking to hosted communications services to reduce costs and ease management, and the choice often comes down to Google Apps or Microsoft Exchange 2010.

It’s no secret that hosted email services are a great way to reduce costs and IT maintenance, but which service is the best fit for your company? Many companies choose between Google Apps or a hosted version of Microsoft Exchange.

Hosted Exchange vs. Google Apps

For many, the decision will hinge on the features and functions. Heavy BlackBerry and Microsoft Outlook users, for instance, may default to the safety of hosted Exchange providers and their proven ability to effectively support both tools. Exchange and Outlook were built for each other. While Exchange makes good sense in these scenarios, it’s important to look beyond features and functions, to consider the total experience the providers wrap around their hosted services.

Here are the major evaluation criteria to keep in mind when comparing hosted Exchange from Intermedia with Google Apps and why hosted Exchange – particularly with hosted Exchange 2010 available – comes out on top:

CERTIFIED 24X7 SUPPORT FOR THE TOOLS YOUR ORGANIZATION RELIES ON – BLACKBERRY AND MICROSOFT SOFTWARE

If your company or organization relies heavily on Outlook and BlackBerry, and plans to continue doing so, Intermedia can offer you the confidence that our support staff is Microsoft and RIM certified. Likewise, Outlook was designed to run over Exchange, not Google Apps.

BUSINESS-CLASS RELIABILITY

When you choose Exchange hosting from Intermedia, you choose peace of mind. Over 225,000 business people rely on our service. Google does not have a long history with business users.

CONTROL OVER THE ENVIRONMENT

Many organizations considering migration to hosted communications tools will likely continue to use other Microsoft applications on-premise. Intermedia offers a single sign-on experience across these applications and other benefits that come by integrating with Exchange’s Active Directory. Considering the criteria outlined above, the most important question boils down to which service, in the larger picture, adds the right value to your business. For most businesses – particularly firms with knowledge workers and others heavily dependent on cutting-edge communications software – hosted Exchange is the right answer.

EASE OF MIGRATING YOUR EXISTING EMAIL DATA AND SET UP

This is the biggest stumbling block for most organizations when evaluating hosted services. It’s easier to stay put than transition to a new service. A sophisticated hosted Exchange provider such as Intermedia has been dealing with these issues for years. Take a minute to walk through Google’s online sign up process, and it is clear the company’s preferred mode of operation is “self serve.”

 

For more information, call 1-800-379-7729. You can also learn more about hosted Exchange in our resource center.

About The Intermedia Team

Intermedia's Office in the Cloud™ delivers essential IT services for SMBs and the partners who serve them — including hosted Exchange, Hosted PBX, SecuriSync file sync and share, security, mobility and more.