Intermedia Now Offers Hosted PBX VoIP Telephone Service as Standalone

Intermedia, the world’s largest Microsoft Exchange hosting provider, recently announced that its hosted PBX is now available as a standalone service in response to market demand. Previously, the service was only available as an integrated option of Intermedia’s hosted Exchange. Hosted PBX is VoIP-based and provides users with the cost savings of unlimited domestic calling as well as business features like a customizable main number greeting, routing for incoming calls and extension dialing. 

As a hosted PBX provider, Intermedia offers the cloud-based, business phone solution complete with many features including:

  • Voice menu that greets callers and routes incoming calls
  • Hunt groups to route calls across sales, customer service or other teams – assuring important calls are always answered quickly
  • Flat-rate, per-user monthly charges with unlimited calling in the US and Canada
  • Quick in-office dialing with extension dialing
  • Find me/follow me so employees can set up another phone number – such as a mobile phone or home office phone – that rings when their primary phone isn’t answered
  • Voicemails delivered to an email inbox (voicemail-to-email) as a .wav attachment, making it easy to store or forward to anyone with an email address
  • Music on hold so callers can listen to music or a greeting while they are waiting for Voice Menu calls to be answered

Hosted PBX, like all Intermedia services, is managed from the company’s proprietary HostPilot® Control Panel, providing customers a single point of communications control.

“We made hosted PBX available as a standalone product in response to feedback from the market and our partners,” says Jonathan McCormick, COO, Intermedia. “Small and medium-size businesses are looking for high quality voice solutions from trusted providers that won’t break the bank – but gives them all the features and benefits larger enterprise businesses enjoy.”

Every Intermedia hosted PBX account also comes with end user features including a direct phone number, unique extension, E911 Service, caller ID, call waiting, call transfer, call forwarding and 3-way calling.

The VoIP service is provided to Intermedia customers exclusively by its VoIP partner, Unison Communications, Inc.  To learn more about Intermedia’s hosted PBX service go to


Intermedia is the premier provider of communications services, including hosted Microsoft Exchange, to small- and mid-sized businesses. For an affordable monthly fee, customers get business email, VoIP telephony, smartphones, instant messaging, fax and other communications delivered as a service with 24×7 support. Intermedia also empowers thousands of smaller VARs and MSPs – as well as select Fortune 500 companies – to sell communications services under their own brand. Founded in 1995, Intermedia was the first company to offer cloud-based business-class email and now has over 300,000 premium hosted Exchange mailboxes under management – more than any other provider. For more information, visit

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Intermedia's Office in the Cloud™ delivers essential IT services for SMBs and the partners who serve them — including hosted Exchange, Hosted PBX, SecuriSync file sync and share, security, mobility and more.