Intermedia Launches Mobile App for End Users to Manage Cloud Service Settings on the Go

Company Furthers Mobility Foothold in Cloud Services Market

Intermedia, a global leader in cloud services and the largest Microsoft Exchange hosting provider, today announced the company’s proprietary end-user control panel – My Services – is now available as a mobile app.  Mobile My Services enables end users of Intermedia’s cloud services – such as Exchange email and Lync instant messaging – to simply and securely manage settings such as their passwords, contact information and “out of office” message. The app also features an automatic email configurator to walk users through the set up and configuration of hosted Exchange email on their iPhone.

“So many executives tell us they were headed out of the office for a business trip or vacation – and realized half way to the airport that they hadn’t set up their email ‘out of office’ reply,” says Michael Gold, president, Intermedia. “Likewise, we hear often from IT managers that they’re spending too much time configuring users’ mobile devices – or helping those users adjust basic settings like passwords. Mobile My Services was built to solve issues like these. The app provides a simple way for users to get the job done when they’re on the go. IT managers and other account administrators like it because it’s secure and frees up their time for higher value work.”

The mobile app is available on iPhone and iPod Touch devices with iOS version 3.0+.  Versions for iPad and other mobile platforms will be released in the future.

Using mobile My Services, end users can securely perform many common and useful transactions on the go from their mobile device, including:

  • Changing their password and contact information
  • Changing and setting their out of office message for their email
  • Setting up a photo to be used as a personal avatar for Outlook and Lync Secure Instant Messaging

Intermedia’s award-winning HostPilot® Control Panel is also available as a mobile app. HostPilot Control Panel provides business owners and IT managers with a single point of control over their Intermedia cloud services. Its intuitive features enable technical administration to be delegated to non-technical staff.

With My Services mobile app and HostPilot mobile app both administrators and their employees can manage Intermedia cloud services on the go.  Both mobile apps are free to use and easy to set up.  They are available for current Intermedia customers using hosted Exchange 2007 and Exchange 2010. Mobile My Services is available at the Apple App Store and Mobile HostPilot is available at both the Android Market and Apple App Store. To download, users can search “Intermedia HostPilot,” or “Intermedia My Services,” and login with their HostPilot or My Services username and password.  Click here to sign up for Intermedia’s hosted Exchange services.

Intermedia offers an integrated suite of cloud communications and collaboration services through its Office in the Cloud™ bundles. It combines popular Microsoft services such as Exchange 2010, hosted Lync and SharePoint 2010 with Intermedia’s tools for backup, mobility and other options. Intermedia is recognized as providing premium support with an average phone response time of under one minute. The company’s Cloud Concierge™ team assures customers have a secure migration to the cloud. Hosted Exchange 2010 service is backed by a 99.999% uptime service level agreement and secure infrastructure spanning seven datacenters. Further, Intermedia is one of a select group partnering with Microsoft to bring Office 365 to market. For more information, please call 1-800-379-7729.

About The Intermedia Team

Intermedia's Office in the Cloud™ delivers essential IT services for SMBs and the partners who serve them — including hosted Exchange, Hosted PBX, SecuriSync file sync and share, security, mobility and more.