Intermedia Reaches 400,000 Users under Management

Earth Networks, an Intermedia customer, recognized with 400,000th Cloud User

Intermedia, a global leader in cloud services and the world’s largest Microsoft Exchange hosting provider, announced it now manages over 400,000 premium Microsoft Exchange mailboxes on behalf of its customers and partners. Intermedia customer Earth NetworksSM, which provides the largest global weather, lightning and climate observation networks and owns the WeatherBug® brand, is recognized as adding the 400,000th Exchange mailbox as part of their Intermedia Office in the Cloud suite of business communications services.

Earth Networks combines neighborhood-level local data from its own network of more than 8,000 professional weather stations with information from other sources, such as the National Weather Service (NWS) and the World Meteorological Organization (WMO), to provide users access to the largest source of weather data from around the world. Observations from Earth Networks also inform and alert consumers, enterprises and governments around the world, providing them with advanced environmental intelligence for decision making and safety.

The company recently transitioned from an on-premises server to the cloud and now offers its nearly 200 employees a unified communications platform from Intermedia. The platform includes Intermedia’s hosted Exchange 2010 for email; hosted PBX and Conference Bridges for voice; SharePoint for document management; hosted BlackBerry and ActiveSync for mobility; as well as Fax via Email, resource mailboxes and UserPilot™ – Intermedia’s proprietary service enabling users to log-in securely to their on-premises and hosted applications.

“As a company that serves a multitude of entities including business enterprises, consumers and government agencies, we need to communicate weather and climate information quickly and efficiently across our large user base,” says Earth Networks vice president and chief information officer Lex Crosett. “By unifying and migrating our business communications to the cloud with Intermedia, we can better maintain the flexibility necessary to focus on our core information service business and our customers.”

Intermedia grew from 300,000 to 400,000 premium Exchange mailboxes in only 10 months. The company attributes the fast-paced growth to its commitment to delivering superior value to customers, as well as its Office in the Cloud bundles that cost effectively combine Microsoft tools such as Exchange 2010 email, Lync Secure Instant Messaging, and SharePoint document management with “only from Intermedia” resources for premium support, complete mobile freedom, security, back-up, PBX-VoIP and more.

“Intermedia is continuing to align ourselves closely with our core customer – the small and medium-sized business – by bringing new products to market that they, and our partners, are eager for,” says Phil Koen, chairman and CEO, Intermedia. “Our customers recognize that with us they receive more than a mailbox – they get an Office in the Cloud built with their needs in mind – it is secure, always on and we’re ready to support them 24/7. We’re excited to count Earth Networks as one of those customers and look forward to a long relationship with them.”

Additional performance milestones include:

  • New mailbox sales are up 40 percent through Q3 2011 over the same period in 2010.
  • The company now has over 10,000 channel partners that resell the company’s services.
  • 80 percent of mailboxes created are from new customers coming to the cloud from on-premise servers.
  • All new customers coming to Intermedia’s business cloud are purchasing a suite of cloud services for a true cloud experience.
  • Current customers are growing their businesses as well – they’re adding on average about 70% more Exchange mailboxes and services than they were two years ago.

For more information on Intermedia’s cloud services, please call 1-800-379-7729.

About The Intermedia Team

Intermedia's Office in the Cloud™ delivers essential IT services for SMBs and the partners who serve them — including hosted Exchange, Hosted PBX, SecuriSync file sync and share, security, mobility and more.