Migrations made simple: remotely moving existing data

New clients migrating from an Exchange server (in-house or hosted) are often surprised to discover that Intermedia can remotely migrate their existing data.  The introduction of RPC over HTTPS in Exchange 2003 allowed remote users to access their mailboxes with Outlook.  Users were able to get connected without the need of a virtual private network (vpn) connection to get full functionality from Outlook and the Exchange server.  Intermedia is able to take advantage of RPC over HTTPS (renamed to Outlook Anywhere in Exchange 2007/2010) to connect to mailboxes. We can use the connection to export a copy of the mailbox data and import the data into new mailboxes on Intermedia servers.

In order to allow remote connection to each mailbox, the username and password for each mailbox would normally be required. Since providing the username and password for each mailbox is often impractical, a user account with “exmerge” permissions is sufficient.

Prior to Exchange Server 2003 Service Pack 2, any member of the domain or enterprise administrators groups had sufficient permission to access each mailbox. Service Pack 2 explicitly removed these permissions for the administrator groups. As a result, any service that needed access to mailboxes had to be granted special permissions.  So in order to assist with data migration, clients are asked to create a new user account with the proper permissions. Instructions on setting up an account with the proper permissions and the other information on remote data migration can be found in Intermedia’s Knowledge Base

About Cynthia Greenberg

Cynthia joined Intermedia as head of communications in September 2009. In her role she develops and manages communications for the company including: PR/media relations, social media relations, crisis communications, corporate communications and internal communications. Prior to her current role with Intermedia, Cynthia spent many years at the top 10 marketing/communications firm, Ogilvy PR Worldwide, as Vice President. There she was part of the firm’s Corporate Practice serving professional services, financial services, healthcare and consumer companies. Her client roster included, but is not limited to: Adecco/Ajilon, LG Electronics and Kaplan. With 15 years of experience developing and executing regional and global consumer PR campaigns and corporate communications strategies, Cynthia’s in-house experience includes roles at Gap Inc, Accenture and KPMG, LLP.