Still on Exchange 2003? Read this.


Open your calendar and circle April 8, 2014. That’s the date when Microsoft will end its extended support for Exchange 2003 server.

What does that mean? Here is what Microsoft itself has to say:

“There will be no new security updates, non-security hotfixes, free or paid assisted support options or online technical content updates. Running Exchange 2003 server after that date may expose your company to potential risks, such as security and compliance risks and lack of Independent Software Vendor (ISV) and Hardware Manufacturers support.”

That news has compelled a lot of SMBs to move their Exchange email system to the cloud. (Which is why Intermedia’s Cloud Concierge team has been so busy lately.)

As for me, I wanted to learn more about why these companies chose the cloud, as opposed to an on-premises deployment.. Here’s what I discovered:

  •  They want to give users a current version of Exchange
  • They want to give users better tools for mobility
  • They want to maintain control over Exchange (which is where the right cloud control panel is key)
  • They want to outsource migration headaches to experts
  • They don’t want to upgrade their entire network infrastructure, which is what’s required for moving beyond Exchange 2003

The businesses I talked to knew that migrating to a new version of Exchange on-premises meant a heavy investment in time, effort and money. So they skipped the capital expenditures and focused their IT efforts on core business goals.

These customers also knew that migrating from Exchange 2003 to Exchange 2010 or 2013 in the cloud is no simple task. And some of them discovered the hard way that many vendors, including Microsoft Office 365, don’t deliver a worry-free experience. They were VERY happy to let Intermedia’s Cloud Concierge team take their email to the cloud.

If you’re still running Exchange 2003, you’ve got some serious decisions to make. We can make it a little easier to understand your costs, risks and benefits: read our Exchange 2003 End-of-Support Decision Guide.

About Kirsten Barta

Kirsten Barta is Sr Marketing Communications Manager at Intermedia