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Is IT work getting more stressful?

Remember when everyone had CPUs under their desks? And your remote workers all used the same model of laptop? Everyone was using the same version of the OS and productivity programs.  Everyone stored their data in your central file server and remote workers used VPN to access their work. It seems so long ago and so…simple.

A far cry from the situation you face now:

  • More hardware — mobile devices, laptops, servers, etc.
  • More software — email, file sync and share, CRM, financial applications, conferencing and collaboration, security, mobility management, etc.
  • Data being stored in the cloud

Suddenly every employee needs more and more apps and system access to get things done. Just consider this – the average business runs 14.3 cloud applications. And they all have to be integrated with each other and provisioned for individual users.

And who’s managing all this craziness?  You are.

It’s no wonder 78% of IT workers surveyed consider their job stressful

GFI Software just published a report showing that in 2015, 78% of IT workers surveyed consider their job stressful. In 2013 this figure was 57%. What’s causing such a dramatic increase? It’s likely a combination of many factors – recent advancements in technology, budgetary restraints, limited time and allocated resources…the list goes on and on.

Here are a few additional stats from the survey that stood out to us:

  • 47% have considered switching their careers due to on-the-job stress
  • 28% of IT admins cited management as their biggest source of stress, followed by user support at 23%

Minimizing stress for IT admins

While there is no singular root cause to this issue, there are a few things you can do to help minimize stress:

  • Manage less: Moving to the cloud is meant to make IT management more efficient. However, IT staff often worry about having to manage all their cloud applications while spending time provisioning users and staring at a multitude of control panels. This can put a serious drain on time and resources.  Deploy a solution that balances ease-of-use with granular control to avoid imposing undue labor costs on you and your team. 
  • Offload support: With the recent rise in complimentary white-glove onboarding services it is now far easier and quicker to adopt or migrate to new technologies as they come out. What used to take days, now takes hours and is done by expert professionals at no extra cost to you.
  • Deploy a single sign-on portal: It can be nearly impossible to keep track of all of your users’ individual passwords — let alone managing weak passwords, lost productivity during logins and security issues on multiple devices. The solution is to give users a Single Sign-On (SSO) portal. This offers one-click access to ALL their cloud-based web apps, with just one strong password to remember. From the user’s standpoint, an SSO portal makes IT simple again. For IT admins, you’ll find a significant decrease in the number of password-related calls to support. 

Visit our website to learn how Intermedia’s Office in the Cloud gives IT admins the freedom to focus on what matters most.

 

About Kirsten Barta

Kirsten Barta is Sr Marketing Communications Manager at Intermedia