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Storms season is here; Are your phones ready?

As Hurricane Matthew continues its assault on the Southeast and a storm system heads toward the Pacific Northwest, now is the time to make sure you have a business continuity plan in place.

Don’t let a downtime event make your business a statistic

FEMA states that almost 40% of businesses that get hit by an unexpected disruption, like a severe storm, go out of business. That’s a pretty scary statistic that all businesses should take to heart. And while business continuity planning is on a lot of people’s minds, we’ve found that companies tend to overlook one vital communications tool when they do their planning….they forget about their phone system.

If you rely on the phone company or an on-premises PBX for phone service, you could be facing a major service outage when the weather gets rough. Think about it…if your office is shut down because of a big storm, or flooding, or an earthquake, why would your local phone company switching station fare any better?

And if your phones aren’t operational, you can’t communicate with customers, suppliers, partners, etc. to update them on your situation. That’s why you need to consider your phones when you are developing a business continuity plan. Consider the impact of local disruptions on your phone service and how you’ll mitigate that impact.

One way to ensure that your phones stay up even if local service goes out is by moving your phone system to the cloud. Cloud-based systems, like Intermedia’s Hosted PBX service, offer two layers of protection against outages: network reliability that protects against local area disruptions like storms and flooding and business continuity features that enable your employees to easily relocate and continue working even if your office is closed.

Learn more about the advantages of cloud-based voice

Check out our recent report that discusses the value of cloud-based phone service for enabling business continuity. You can also download our handy planning guide to help you develop your business continuity strategy. And of course, if you have any questions, please feel free to contact our experts at 877-244-9731.

About Kirsten Barta

Kirsten Barta is Sr Marketing Communications Manager at Intermedia