Digital Agent Grows Business by 30-40% Every Year with Intermedia
Since 1998, Digital Agent has been providing businesses in the Atlanta area with a full-spectrum of tech services and solutions. The business had built its reputation on delivering personalized service, with a significant attention to detail, and the business was scaling fast.
Cabot Howell, Digital Agent’s VP of IT wanted a true partner with its same commitment to providing remarkable support and a personalized customer service ethic. Cabot first turned to Intermedia in 2015 when he was looking for a collaborative software that would meet the stringent needs of financial institutions. After implementing Intermedia’s backup and file sharing solution, the relationship expanded to include hosted Exchange servers, and more.
Cabot explains why they kept choosing to broaden the relationship: “From the beginning, Intermedia has taken ownership of our network and cared for it as one of their own. Intermedia’s technical support team is quite incredible! It’s like everyone is right here in our office with us. Based on the level of attention we receive and the success our business has seen from selling Intermedia’s solutions, expanding our relationship was an easy decision.”
With Intermedia, Digital Agent had the confidence to move 100% into the cloud. As a result, the solution provider has experienced dramatic growth. Cabot concludes:
“During our first year partnering with Intermedia, Digital Agent grew by 60%. Further, we have been steadily growing by 30-40% every year thereafter. The lines on our growth chart are going up and to the right, while Intermedia delivers the services and support that keep my customers happy. It’s the perfect partnership.”