Intermedia Unite Empowers SMBs to Embrace Unified Communications

We are thrilled to announce the availability of Intermedia Unite™, an easy-to-use Unified Communications as a Service (UCaaS) platform designed to fuel more productive and collaborative work environments for SMBs and the partners that serve them.

With Intermedia Unite, users get a next-generation phone system, plus integrated screen sharing, video collaboration, and backup and file sharing. And is the case with all Intermedia products, Unite is backed by our J.D. Power-certified 24/7 support experts and a 99.999% uptime service level agreement.

Vast expertise in the large and fast-growing UCaaS market

Intermedia Unite is an extension of our existing communication and collaboration offerings, building off over 20 years of delivering voice solutions and managing 11+ billion minutes of voice traffic. Our CEO, Michael Gold, elaborates:

“Voice and UCaaS are the highest growth areas of our company, now accounting for nearly half of our total new business. Through our recent AnyMeeting acquisition, we’ve joined video collaboration and screen sharing with our leading Cloud PBX and workplace collaboration offerings in one extremely secure, reliable, and robust product. The result is Intermedia Unite, a truly integrated, highly mobile UCaaS platform that enables businesses to realize greater productivity and collaboration while being even easier for partners to sell, set up, manage, and support.”

We asked Frost & Sullivan’s VP of Digital Transformation, Elka Popova to quantify the market opportunity, and for her perspective on our new offering:

“We expect the North American Hosted Internet Protocol (IP) Telephony and UCaaS market to experience double-digit growth expanding from $3.75 billion in 2016 to $14.83 billion in 2023*. The market is relatively untapped and can support a large number of providers, each with its own diverse background and skill set. Intermedia is positioned for long-term success within this space, as it builds upon an already successful voice business, a partner-friendly model and a cloud leadership position, combined with a strong focus on enabling SMBs’ digital transformation.”

For full details, including benefits, pricing, and features, visit intermedia.net/unite.

New intuitive partner tools shorten sales cycle

We built Unite with an eye toward making it the easiest UCaaS solution for partners to sell, provision, install, and support. With the launch of this platform come new partner enhancements to help partners further shorten the sales cycle and generate strong new revenue streams. These include self-service ordering, a robust new web portal, and new partner quoting system. This is in addition to all the sales training, brandable marketing and sales materials, and concierge sales support you’re used to – and yes, we still manage all the taxation requirements!

Partner message

Partners, visit intermedia.net/partnersunite for a video message from our CEO to learn more about the product, the market opportunity, and why we think you’ll find Intermedia Unite to be the best, easiest solution to sell under your brand or ours.

 

Intermedia Unite, SecuriSync, VoIP Scout, AnyMeeting and HostPilot are either trademarks or registered trademarks of Intermedia.net, Inc. in the United States and/or other countries. J.D. Power 2017 Certified Assisted Technical Program, developed in conjunction with TSIA. Based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations. For more information, visit www.jdpower.com or www.tsia.com.

 

* Market volume numbers include telephony (DID, PSTN access plus local and long-distance minutes) and Unified Communications as a Service. From Frost & Sullivan’s North American Hosted IP Telephony and UCaaS Market, Forecast to 2023 from September 2017.

About Melanie Lombardi

Melanie Lombardi is Intermedia's Director of Communications.