Making the change to remote work?
We're happy to help you stay connected

Learn more

Intermedia news

Intermedia makes announcements and appears in the news on a regular basis. Check in on the latest Intermedia happenings.

, , , , , , ,

Your contact center should be cloud-based. Just ask Jerry...

Posted on October 21, 2019

Jerry believed as many do, that an upfront CapEx (capital expense) investment would be ultimately less expensive than the monthly recurring costs associated with cloud-based service. While this may seem logical at first glance, it’s not a true reflection of the difference between the purchase price and the actual total cost of ownership.

,

How to Support Customers Virtually

Posted on April 1, 2020

In a changing world that’s forever transformed how we work, you may be worried about how you’ll continue to provide support without a physical contact center. The good news is that technology and contact center software offer you the ability to support customers virtually. For an inside scoop on how to successfully support customers virtually, we’ve gathered some tips from our own customer support leads.

, ,

Intermedia Takes the Field in New Partnership with The San Jose Earthquakes

Posted on January 22, 2020

Today, we kicked-off a unique multi-year partnership with the San Jose Earthquakes, which will feature Intermedia’s branding across all team jerseys and include the exclusive use of our technology for all business communications within the Quakes organization.

,

Why a Webinar Platform Is an Essential Marketing Tool

Posted on December 11, 2019

Nothing turns prospects into motivated leads like a good webinar. With an unmatched ability to engage potential customers at scale, a webinar platform is one of the most effective tools in any marketer’s tool kit.

, ,

7 Benefits of Video Conferencing

Posted on November 7, 2019

The benefits of video conferencing today are too big to ignore. The 2019 Impact of Video Report revealed that 78% of business professionals are already using video conferencing for meetings, and the market for this technology is predicted to hit $4.48 billion by 2023.

, , ,

Frost & Sullivan names Intermedia a Top 5 North American Hosted IP Telephony and UCaaS Provider for 2019

Posted on September 11, 2019

Although there are over 120 hosted IP telephony and UCaaS brands in North America vying for customer attention and investment, Frost & Sullivan analyzed the 30 leading players in the North American market. Ranked highly as both an Innovation and Growth Leader, Intermedia scored in the top 5 overall, beating out the likes of Vonage, Dialpad, 8×8, Verizon, and Comcast.

, , , , , ,

How to Grow Your Business as a UCaaS Provider

Posted on August 20, 2019

Not all UCaaS providers structure their MSP partner relationships in the same way, and few of them do so with an approach that benefits your business. How do you choose the right provider whose partner model benefits your business the most?

, , , , ,

Protect your business and increase employee productivity with new Intermedia Unite™ Spam Caller Protection

Posted on July 18, 2019

Intermedia’s new service for Unite customers, Spam Caller Protection, includes sophisticated detection tools which sniff out calls originated by autodialers, and recognizes known spammers and scammers.

, , , ,

Introducing…Your New Intermedia Unite™ Auto Attendant, Now with Holiday Menus!

Posted on June 25, 2019

The latest iteration of the Intermedia Unite Auto Attendant, rolling out to all of our customers over the next couple of months, was built on a brand-new platform. It has several enhancements that make it easier to use and make it more powerful than ever before.

Making it Easier: Partner Billing Enhancements are here!

Posted on June 5, 2019

Intermedia has a long-term commitment to both transparency and clarity as it pertains to billing. So we’re adding new training modules, as well as improvements to the bills themselves, now and over the coming months.