Intermedia news

Intermedia makes announcements and appears in the news on a regular basis. Check in on the latest Intermedia happenings.

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Your contact center should be cloud-based. Just ask Jerry...

Posted on October 21, 2019

Jerry believed as many do, that an upfront CapEx (capital expense) investment would be ultimately less expensive than the monthly recurring costs associated with cloud-based service. While this may seem logical at first glance, it’s not a true reflection of the difference between the purchase price and the actual total cost of ownership.

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7 Benefits of Video Conferencing

Posted on November 7, 2019

The benefits of video conferencing today are too big to ignore. The 2019 Impact of Video Report revealed that 78% of business professionals are already using video conferencing for meetings, and the market for this technology is predicted to hit $4.48 billion by 2023.

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Frost & Sullivan names Intermedia a Top 5 North American Hosted IP Telephony and UCaaS Provider for 2019

Posted on September 11, 2019

Although there are over 120 hosted IP telephony and UCaaS brands in North America vying for customer attention and investment, Frost & Sullivan analyzed the 30 leading players in the North American market. Ranked highly as both an Innovation and Growth Leader, Intermedia scored in the top 5 overall, beating out the likes of Vonage, Dialpad, 8×8, Verizon, and Comcast.

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How to Grow Your Business as a UCaaS Provider

Posted on August 20, 2019

Not all UCaaS providers structure their MSP partner relationships in the same way, and few of them do so with an approach that benefits your business. How do you choose the right provider whose partner model benefits your business the most?

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Protect your business and increase employee productivity with new Intermedia Unite™ Spam Caller Protection

Posted on July 18, 2019

Intermedia’s new service for Unite customers, Spam Caller Protection, includes sophisticated detection tools which sniff out calls originated by autodialers, and recognizes known spammers and scammers.

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Introducing…Your New Intermedia Unite™ Auto Attendant, Now with Holiday Menus!

Posted on June 25, 2019

The latest iteration of the Intermedia Unite Auto Attendant, rolling out to all of our customers over the next couple of months, was built on a brand-new platform. It has several enhancements that make it easier to use and make it more powerful than ever before.

Making it Easier: Partner Billing Enhancements are here!

Posted on June 5, 2019

Intermedia has a long-term commitment to both transparency and clarity as it pertains to billing. So we’re adding new training modules, as well as improvements to the bills themselves, now and over the coming months.

Intermedia Named an Aragon Research Hot Vendor in Unified Communications and Collaboration

Posted on May 29, 2019

According to the report, “What makes Intermedia hot is its full UCC offering that is targeted at small and mid-size enterprises businesses (SMB). This makes Intermedia ideal in industries such as healthcare, finance, legal, engineering, manufacturing, and technology.”

Intermedia’s SVP of Product Management, Irina Shamkova, Named to Power 100 of CRN’s Most Powerful Women Of The Channel 2019

Posted on May 28, 2019

Irina Shamkova, our SVP of Product Management, has been named not only one of CRN’s Women of the Channel list for 2019, but she’s also been named as one of the Power 100 – a select subset of the larger list that represents “the female executives whose insight and influence help drive channel success.”

Intermedia’s expanded Reseller program helps Partners make up to 5x more revenue than Agent programs

Posted on May 14, 2019

The addition of the Co-Branded option to the Reseller model means that you now have even more choice when going to market, including the ability to pick and choose which Intermedia program to sell under on a case-by-case basis.