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99.999% uptime vs 99.9% uptime: the difference two extra “nines” makes

Posted on January 28, 2014

100 billion business-related emails are sent every day. That’s according The Radicati Group in their report Email Market 2013–2017. As a business user, you want the ones that are […]

Intermedia Reason for Outage Report

Posted on September 13, 2013

Intermedia Reason for Outage Report Service Issue Description Date Tuesday, September 3rd,2013 Service Impact Customers were unable to connect to Intermedia services and experienced mail […]

Further answers to your questions

Posted on September 6, 2013

  Dear Intermedia customers and partners, We have received over 1,500 responses to the letters that were sent out earlier this week. (If you haven’t read the letters yet, you can find […]

More about yesterday’s events—and beyond

Posted on September 4, 2013

  Dear Customers and Partners, I hope you’ve seen the letter from Phil Koen, Intermedia’s CEO, explaining the cause of yesterday’s network interruption and what we’re planning […]

Today’s network events

Posted on September 3, 2013

  To our customers and partners, As you know, Intermedia experienced a significant network interruption today. As CEO of Intermedia, I want to offer a profound apology. I also want to […]

Update to Available Services

Posted on September 3, 2013

  Update 11:01 PM EST: We’ve posted a note on today’s network events from our CEO, Phil Koen. (There will be no further updates to this particular post.) Update 7:19 PM […]

Reports of Network Issues

Posted on August 29, 2013

Dear Customers, We experienced network issues late last night that impacted services for some of our customers and partners. The issue also impacted the communications capacity in our […]