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HIPAA audits highlight need for BAAs

Posted on December 9, 2016

OCR Phase 2 HIPAA audit programs highlight cloud services and MSP business associates The Office for Civil Rights (OCR), part of the U.S. Department of Health and Human Services responsible […]

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Quick Tips: Recovering deleted emails

Posted on October 11, 2016

In this issue of Quick Tips, Phill Lewis offers assistance with recovering accidentally deleted emails. Read other posts in this ongoing series here, here, here. Deleting items by mistake […]

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Partners: Looking for pricing guidance? Consider multiple factors…

Posted on September 6, 2016

Reseller partners often ask me for guidance on how they should price Intermedia’s services.  For partners selling under Intermedia’s private label program, they’re able to set any […]

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Quick Tips: The case of the vanishing email

Posted on August 18, 2016

Another post in our Quick Tips series, offering helpful tips for getting the most out of your Intermedia services. This edition talks about the mystery of missing message bodies in Outlook […]

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Quick Tips: Troubleshooting Outlook connectivity

Posted on June 23, 2016

Introducing Quick Tips: helpful tips from our Support and Product experts for getting the most out of your cloud services. Each installment of our series will tackle a different topic, from […]

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What is a PTR record? Do I need one?

Posted on February 12, 2016

One of the questions I get asked during email migrations is “What is a PTR record? Do I need one?” The answer to the second question is “Yes, but don’t worry, […]

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New email encryption templates make it easier to protect sensitive information

Posted on February 2, 2016

Now healthcare, financial services and legal services customers can more easily encrypt sensitive data Regulations such as HIPAA, GLBA and TILA-RESPA identify specific types of information […]