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Partners: 7 Easy tips to master customer centricity

Posted on June 15, 2017

Businesses today need to prove their customer-centricity if they’re to win and retain clients. Here are 7 tips to better align with your customers.

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Catch and release: it’s phishing season

Posted on May 26, 2017

To help lessen the likelihood of a tax-season phishing attack, we’re looking at five methods cybercriminals use to breach networks during tax season and offering tips to help you keep a grip on personal information.

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HIPAA audits highlight need for BAAs

Posted on December 9, 2016

OCR Phase 2 HIPAA audit programs highlight cloud services and MSP business associates The Office for Civil Rights (OCR), part of the U.S. Department of Health and Human Services responsible […]

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Quick Tips: Recovering deleted emails

Posted on October 11, 2016

In this issue of Quick Tips, Phill Lewis offers assistance with recovering accidentally deleted emails. Read other posts in this ongoing series here, here, here. Deleting items by mistake […]

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Partners: Looking for pricing guidance? Consider multiple factors…

Posted on September 6, 2016

Reseller partners often ask me for guidance on how they should price Intermedia’s services.  For partners selling under Intermedia’s private label program, they’re able to set any […]

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Quick Tips: The case of the vanishing email

Posted on August 18, 2016

Another post in our Quick Tips series, offering helpful tips for getting the most out of your Intermedia services. This edition talks about the mystery of missing message bodies in Outlook […]