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UCaaS vs. VoIP: What's the Difference?

Posted on January 2, 2020

In seeking out communication tools for your company, you've probably come across the terms Unified Communications as a Service (UCaaS) and voice over internet protocol (VoIP). While VoIP has been the standard for many years, UCaaS is relatively new. So, what's the difference? Let's explore UCaaS vs. VoIP so that you can be informed in making the best buying decision for your organization.

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Robocalls Are More Pervasive Than Ever, Learn How to Protect Your Organization

Posted on November 5, 2019

Even though many safeguards have been put in place to keep you from having to deal with email spam, robocalls are becoming more prevalent than ever; some would call it an epidemic. The FTC recently released its 2019 Do Not Call Registry Data Book, noting that 71% of complaints are related to robocalls.

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How to Grow Your Business as a UCaaS Provider

Posted on August 20, 2019

Not all UCaaS providers structure their MSP partner relationships in the same way, and few of them do so with an approach that benefits your business. How do you choose the right provider whose partner model benefits your business the most?

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How BYOD impacts the future of unified communications

Posted on July 20, 2017

The goal with BYOD is to create a safe, unified gateway for work-related activities. But, before introducing a BYOD policy, companies need to evaluate how it could impact business.

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Tried, true and constantly renewed: how your desk phone anchors the office

Posted on March 13, 2017

In life, only three things are constant: death, taxes and the humble desktop phone. Yet today, many question the utility of tying a communications tool to a desk in an ever-increasingly […]

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Spring cleaning for file management: Evaluate your system for 3 essential features

Posted on March 2, 2016

It’s spring cleaning time! And while I know people think of spring cleaning as something you do around the house, it’s a good idea for businesses, too.

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The Best of Both Worlds: SecuriSync and File Servers

Posted on December 14, 2015

Traditional file servers became popular in the business world because they facilitate access to files inside a company’s network. But your customers’ needs may have evolved, and […]

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Bye, Lync! Skype for Business Server 2015 has arrived. Here’s why we’re excited.

Posted on May 1, 2015

Today, Microsoft released Skype for Business Server 2015. All across the Intermedia offices, I can hear our engineers cracking their knuckles. They can’t wait to start deploying it. In […]

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Weather-proof your business with a mobile work environment

Posted on January 27, 2015

In case you haven’t heard the news (or looked out your window), there’s a blizzard making its way through the Northeast. It’s crippling public transit, closing schools, and […]

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7 reasons to use Skype for Business for communication and collaboration

Posted on September 9, 2014

Everybody loves instant messaging. It’s a really great way to have quick conversations that don’t necessarily require a phone call. And I love how you can chat using mobile […]

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London Transport strikes: another reason to enable a mobile work environment

Posted on May 1, 2014

This week, major strikes on the London Underground have left tens of thousands of workers stranded. What’s happening to the businesses that employ those workers? How much revenue and […]