On-premises environments

, ,

5 Ways Unified Communications Supports Remote Workers

Posted on March 6, 2020

Nurturing a more productive workplace requires a company culture that supports it along with the right tools. Here are five ways hosted VoIP improves productivity in the workplace.

, ,

5 Ways Unified Communications Supports Remote Workers

Posted on March 6, 2020

Nurturing a more productive workplace requires a company culture that supports it along with the right tools. Here are five ways hosted VoIP improves productivity in the workplace.

, , ,

How Much Is Your Old Phone System Costing You?

Posted on December 23, 2019

You may be sticking with your legacy phone system because you’re worried about the costs involved with updating to a new one. The reality is, if you compare your old phone system cost history to how much you can save once you switch to a cloud-based system, you’ll actually see that you’re losing money – while also missing out on the business benefits a modern phone system provides.

, ,

What Is Contact Center as a Service (CCaaS)?

Posted on November 19, 2019

Every contact center wants to operate efficiently to best serve customers – and is usually under extreme scrutiny and pressure to do so.  Contact centers are expected to contribute to revenue, deliver on customer expectations, and reduce costs. Many leading brands are turning to innovative technology to meet these demands – namely, Contact Center as a Service (CCaaS). By employing this model, your contact center can meet the challenge of delivering exceptional customer experiences.

, , ,

7 Reasons to Hang Up Legacy Phone Systems

Posted on October 29, 2019

You may think that switching to a new phone system will be too complex or expensive. The reality is that the transition from an old legacy phone system to a cloud-based PBX system can be very smooth and fast. Take a closer look at 7 reasons why it’s time to hang up legacy phone systems.

, , , , ,

Microsoft Exchange Server 2007 hits end of life: What now?

Posted on April 11, 2017

If your business is still running on-premises Exchange 2007, you have a choice to make: Do nothing, upgrade your version of Exchange, or move to Office 365.

, , ,

The watershed moment that proves cloud voice has won?

Posted on April 7, 2017

Look for a cloud voice provider that provides 5-9’s of uptime and is a “channel first” company giving you the power to own the branding, billing, and the customer relationship. Look for a company that will help you in all aspects as your customers look to be moved off of their Toshiba system onto a cloud-based solution.

, , ,

VoIP Game Changer: 5 must-haves for seamless adoption

Posted on February 28, 2017

Voice over Internet Protocol (VoIP) is a broadly used, but little understood, umbrella term to describe something simple: sending your voice over the internet. VoIP capabilities appear in […]

, ,

Why you can’t forget about voice continuity planning

Posted on November 15, 2016

With winter storm season upon us and areas of the country already impacted by disruptions like wildfires, floods, and hurricanes, our very own Mark Sher, VP of Product Marketing for Cloud […]

, ,

Channel press react to our Private Cloud announcement

Posted on October 19, 2016

Last week we announced that our partners can now sell Private Cloud deployments under our Private Label model. It’s a great opportunity for partners to offer their clients the most […]

, ,

Storms season is here; Are your phones ready?

Posted on October 12, 2016

As Hurricane Matthew continues its assault on the Southeast and a storm system heads toward the Pacific Northwest, now is the time to make sure you have a business continuity plan in place. […]

, ,

Does your phone system provide failover routing? It should.

Posted on July 12, 2016

A notice went out to Comcast Voice customers about a widespread service outage. Comcast informed their customers that in order to keep receiving phone calls, they would need to call in (and […]

,

Even more services added to our Dedicated Exchange Email Solution on AWS

Posted on June 28, 2016

Attention: AWS Customers…First, we brought you Dedicated Exchange on AWS. Built on a single-tenant cloud powered by AWS with predictable per-user pricing, this business email solution […]