Describing our services

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Storms season is here; Are your phones ready?

Posted on October 12, 2016

As Hurricane Matthew continues its assault on the Southeast and a storm system heads toward the Pacific Northwest, now is the time to make sure you have a business continuity plan in place. […]

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Partners: Drive revenue by selling SIP Trunking under our Private Label Reseller model

Posted on September 20, 2016

It’s a great day to be an Intermedia partner! Now our partners can sell SIP Trunking under our private label partner model. That’s right! You can offer your customers SIP […]

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Partners: Drive revenue by selling SIP Trunking under our PLR model

Posted on September 20, 2016

Offer your customers SIP Trunking and have complete control of the customer relationship, including branding, pricing, billing, and bundling.

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Encryption — It’s more than just a cipher

Posted on August 16, 2016

In our third issue of our blog series on HIPAA compliance, we look deeper into the level of encryption security required by HIPAA. You can read the second installment about the OCR’s […]

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Webinar: Shield your phones from the Legion of Downtime

Posted on August 5, 2016

It’s hurricane season in Gulf. Fires are blazing out West. Tornados rip through the Plains. And that’s just the weather….What about human-made issues like hardware failure, […]

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Is your phone system safe from outages?

Posted on July 28, 2016

Just because your phone service provider claims 99.9…% uptime and has redundant datacenters, don’t be fooled into thinking you are safe from an outage. Most VoIP providers these days […]

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Does your phone system provide failover routing? It should.

Posted on July 12, 2016

A notice went out to Comcast Voice customers about a widespread service outage. Comcast informed their customers that in order to keep receiving phone calls, they would need to call in (and […]

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The high cost of phone downtime: Could your business survive a $50,000 loss?

Posted on June 7, 2016

When I talk to companies about the importance of proper business continuity planning, I find that most businesses still rely on premises-based PBX systems or service from the phone […]

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Meet our Support team: A chat with Zach Calhoon, our Client Services Support Guru

Posted on June 2, 2016

At Intermedia, we strive to provide the very best customer service experience to our customers. And every year, we reward the support and onboarding technicians who receive the highest […]