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Reliability: Part II of the hidden costs of Exchange providers

Posted on November 18, 2014

Read part I of this series. The other night, my Internet provider suddenly went down. This rarely happens, but when it does, it can bring the worst out of me. Especially when I was just […]

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Migration: Part I of the hidden costs of Exchange providers

Posted on November 14, 2014

I hate moving. You have to make sure you have all the appropriate tools to support your move – boxes, packing tape, bubble wrap. You may even have to take time off work. Let’s not […]

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Intermedia again named a Gartner ‘Visionary’

Posted on November 10, 2014

Our Office in the Cloud integrates phone service, chat, presence, email and other communications services hosted in the cloud. This is what the world calls “unified communications as a […]

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Optimizing and troubleshooting Outlook for Mac OS X

Posted on October 2, 2014

Update Feb 2015: Are you using Outlook 2015 for OS X? Read the note at the bottom. I’m a Mac user. And Outlook for Mac makes me sad. That’s because, when compared to its Windows […]

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Six secrets to a successful email onboarding experience

Posted on September 19, 2014

I’ve attempted on numerous occasions to explain how an iPad works to my dad, but I’ve never quite succeeded. Our FaceTime sessions are still constantly interrupted by the video […]

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7 reasons to use Skype for Business for communication and collaboration

Posted on September 9, 2014

Everybody loves instant messaging. It’s a really great way to have quick conversations that don’t necessarily require a phone call. And I love how you can chat using mobile […]

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Intermedia Wins CompTIA ChannelCon 2014’s “Best Services” Award

Posted on August 21, 2014

Following our recent enhancements to our partner program, we’ve been very eager to see how our current and prospective partners would react. Well, our partners have spoken: our Office […]

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Massive password hacks: How SSO makes it easier to cope

Posted on August 7, 2014

On Tuesday, a U.S. security firm uncovered that a group stole 1.2 billion Internet user credentials in what is being called the largest security breach in recent history. If you’ve […]

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Another 2-minute webinar clip: more secrets to a safe and secure email migration

Posted on July 18, 2014

Some business email providers gloss over the importance of migration. I’ve done competitive shopping with them. I’ve had their reps tell me over the phone that “migration […]

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Need an emergency email migration? Here’s how to get online in as little as 60 minutes.

Posted on July 11, 2014

I’ve seen it happen time and again. A company’s on-premises Exchange server goes down… and it can’t be recovered. Employees are cut off, customers are angry, business […]