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How to Choose a Unified Communications Platform

Posted on January 15, 2020

Businesses of all sizes are turning to UCaaS, including SMBs. It is estimated that the unified communications market size will be worth $167.1 billion by 2025. As more businesses adopt the cloud and with the virtualization of data and devices, business leaders will continue to look for solutions that can bring everything together, simplifying the user experience so employees and other stakeholders can focus on their work with seamless communications.

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How to Choose a Unified Communications Platform

Posted on January 15, 2020

Businesses of all sizes are turning to UCaaS, including SMBs. It is estimated that the unified communications market size will be worth $167.1 billion by 2025. As more businesses adopt the cloud and with the virtualization of data and devices, business leaders will continue to look for solutions that can bring everything together, simplifying the user experience so employees and other stakeholders can focus on their work with seamless communications.

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UCaaS vs. VoIP: What's the Difference?

Posted on January 2, 2020

In seeking out communication tools for your company, you've probably come across the terms Unified Communications as a Service (UCaaS) and voice over internet protocol (VoIP). While VoIP has been the standard for many years, UCaaS is relatively new. So, what's the difference? Let's explore UCaaS vs. VoIP so that you can be informed in making the best buying decision for your organization.

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4 Benefits of VoIP for Business

Posted on December 30, 2019

Using VoIP instead of a traditional phone system offers wide-ranging advantages to businesses, which is why so many companies are making the switch. A 2019 Future Market Insights study projected corporate VoIP subscribers worldwide to reach 204.8 billion by 2020. The benefits of VoIP, or Voice over Internet Protocol, go far beyond easier communication and reduced costs. They can help your company remain competitive and thrive in the digital age.

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5 Features to Seek Out in a Cloud Solutions Provider

Posted on December 26, 2019

Ready to move to the cloud? Or has your current provider not lived up to expectations? Cloud solutions offer businesses many benefits. With cloud adoption, you’ll enjoy more robust security and better accessibility of your data.

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How Much Is Your Old Phone System Costing You?

Posted on December 23, 2019

You may be sticking with your legacy phone system because you’re worried about the costs involved with updating to a new one. The reality is, if you compare your old phone system cost history to how much you can save once you switch to a cloud-based system, you’ll actually see that you’re losing money – while also missing out on the business benefits a modern phone system provides.

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Why VoIP Solutions Work Best for Remote Teams

Posted on December 12, 2019

In the modern world, flexibility has become a significant element in how employees work. Technology provides workers with the ability to do their jobs from anywhere. A survey from the International Workplace Group (IWG) found that 70% of employees work at least one day of the week remotely. Remote working has certainly changed workplace dynamics, including those related to communications. Many organizations have found that VoIP solutions work best for remote teams.

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7 Reasons to Hang Up Legacy Phone Systems

Posted on October 29, 2019

You may think that switching to a new phone system will be too complex or expensive. The reality is that the transition from an old legacy phone system to a cloud-based PBX system can be very smooth and fast. Take a closer look at 7 reasons why it’s time to hang up legacy phone systems.

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Frost & Sullivan names Intermedia a Top 5 North American Hosted IP Telephony and UCaaS Provider for 2019

Posted on September 11, 2019

Although there are over 120 hosted IP telephony and UCaaS brands in North America vying for customer attention and investment, Frost & Sullivan analyzed the 30 leading players in the North American market. Ranked highly as both an Innovation and Growth Leader, Intermedia scored in the top 5 overall, beating out the likes of Vonage, Dialpad, 8×8, Verizon, and Comcast.

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How to Grow Your Business as a UCaaS Provider

Posted on August 20, 2019

Not all UCaaS providers structure their MSP partner relationships in the same way, and few of them do so with an approach that benefits your business. How do you choose the right provider whose partner model benefits your business the most?

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Protect your business and increase employee productivity with new Intermedia Unite™ Spam Caller Protection

Posted on July 18, 2019

Intermedia’s new service for Unite customers, Spam Caller Protection, includes sophisticated detection tools which sniff out calls originated by autodialers, and recognizes known spammers and scammers.

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Introducing…Your New Intermedia Unite™ Auto Attendant, Now with Holiday Menus!

Posted on June 25, 2019

The latest iteration of the Intermedia Unite Auto Attendant, rolling out to all of our customers over the next couple of months, was built on a brand-new platform. It has several enhancements that make it easier to use and make it more powerful than ever before.

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Add More Value with the Intermedia Unite™ Envision Partner Dashboard

Posted on May 2, 2019

When Unite senses any type of problem – it notifies you, according to YOUR specifications. Simply decide which types of events you want to be notified of (negative trends or the number of poor connections.) Then, decide who should be notified.

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Onboard Users Even Faster with Our All-New Intermedia Unite User Import Tool

Posted on April 16, 2019

In order to help our partners and customers to have a better onboarding experience, we’ve developed an all-new, faster and more efficient method of importing users into Intermedia Unite