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Switch to Cloud-Based Phone Systems and Reap These Benefits

Posted on May 28, 2020

Every business understands the importance of communication. While there are many channels in which to do this, phone systems are still the most vital. Upgrading to cloud-based phone systems can provide your company with substantial benefits.

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Switch to Cloud-Based Phone Systems and Reap These Benefits

Posted on May 28, 2020

Every business understands the importance of communication. While there are many channels in which to do this, phone systems are still the most vital. Upgrading to cloud-based phone systems can provide your company with substantial benefits.

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How UCaaS Enables Greater Employee Mobility

Posted on May 20, 2020

The idea of flexible work has become a competitive advantage in business. This flexibility facilitates employee mobility, supported by technology. Now, it's likely that most of your workforce must be mobile. That's due to not only the shift to required remote work but also because work doesn't happen between 8 and 5 anymore. Further, employees use their mobile devices very often to communicate and collaborate.

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New Study Finds More Than Half of U.S. SMB Owners Believe Working Remotely is Here to Stay Post-Pandemic

Posted on May 12, 2020

Embracing remote work has been a love-hate relationship for many small and medium-sized business (SMB) owners. With new technology allowing workers to work from wherever and whenever more than ever before, employers have had to balance this reality against having the peace of mind that frequently comes from being in the same physical space as your employees. As owners try and adapt to this new tech reality, more and more companies have been adopting a hybrid approach—offering the option for some remote work but not fully committing.

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How to Manage Live Attendee Chat During Webinars

Posted on April 28, 2020

Webinars are golden opportunities for sharing knowledge and connecting with your audience. They’ve become a vital marketing tool that transforms interested leads into customers. They provide an interactive way to present information and get real-time feedback through live attendee chat. However, it can be a huge task to manage chat during your webinar. You want to engage your attendees and encourage their questions and comments, but you have to keep it under control, ensuring the conversation stays on track.

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Remote Work Is Here to Stay: What Lies Ahead for Businesses Tomorrow?

Posted on April 14, 2020

The new normal has settled in on the business world. To accommodate for the current environment and public health emergency, workers have shifted to work from home mode. This significant change will forever impact the way people work as companies realize that remote work is productive, cost-effective, and efficient.

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Salespeople Working Remotely: How to Maintain Client Relationships

Posted on April 8, 2020

Remote work has been embraced by many sales departments, as these roles are typically on the go. Now that travel has come to a halt, you may be concerned about how you’re going to maintain client relationships as a salesperson working remotely. Transitioning to a remote sales force can certainly have its challenges. With the right strategy, tools, and technology, you can ensure that you are cultivating connections and continuing to close deals.

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Top 10 Tips for Keeping Virtual Meetings Engaging

Posted on March 26, 2020

If you want to keep your conference call from being the epitome of a meme, then you need to reinvent the way you think about virtual meetings. Online meetings can be interactive and effective with the right technology and strategy. If you want to keep remote meetings engaging and on track, then use these 10 valuable tips.

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How to Look Great on a Video Conference Call

Posted on March 23, 2020

Working remotely doesn’t mean you have to be isolated. That is what’s so great about video conferencing platforms. Face to face communication is now possible without being in the same place. The same connection can be created even if you’re thousands of miles away. While it’s very easy to set up in theory, you always want to look your best and a little prework is needed to do so.

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Top 10 Tips for Working at Home Effectively

Posted on March 19, 2020

With recent events, a lot of people are working from home for the very first time. Workers who shift from an office environment to a home set-up quickly realize that the two are not the same and that a few changes are needed to achieve the same level of success had at the office.

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The 9 Must-Have Tools for Remote Working

Posted on March 16, 2020

With an unprecedented number of businesses encouraging or mandating personnel to work from home, both business leaders and employees are suddenly faced with the challenge of operating effectively as a distributed workforce. Suddenly there are a lot of questions about what it takes to support remote employees.

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Remote Work – Be There Without Being There

Posted on March 10, 2020

Even in light of recent travel concerns, businesses have increasingly been looking for opportunities to cut down on the travel of their employees, while at the same time maintaining the level of collaboration and important sense of connectedness that face-to-face meetings can afford. The advent of new, affordable communications solutions – such as cloud-based video conferencing, cloud voice, and file collaboration – over the past several years has helped to user in a new era of the way people work; addressing both the cost and productivity interests of employers, and the ever-increasing desire/expectation of employees to have greater flexibility of where they work.

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Top 12 Tips for Managing Remote Teams

Posted on March 9, 2020

In the past week, I heard from several former colleagues who contacted me for advice on managing remote workers. As companies around the globe grapple to address coronavirus and the workplace, managers who have never led distributed workforces before are facing the very real likelihood of an immediate crash-course in remote management.

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How to Choose a Unified Communications Platform

Posted on January 15, 2020

Businesses of all sizes are turning to UCaaS, including SMBs. It is estimated that the unified communications market size will be worth $167.1 billion by 2025. As more businesses adopt the cloud and with the virtualization of data and devices, business leaders will continue to look for solutions that can bring everything together, simplifying the user experience so employees and other stakeholders can focus on their work with seamless communications.