Services

Intermedia's suite of cloud business applications integrates the essential IT tools that companies need to do business, including email, voice, file backup and sharing, conferencing, instant messaging, identity and access management, mobility, security and archiving – all delivered by a single provider and integrated into one control panel.

Our Newest Posts

View post: Top 10 Tips for Working at Home Effectively

Top 10 Tips for Working at Home Effectively

With recent events, a lot of people are working from home for the very first time. Workers who shift from an office environment to a home set-up quickly realize that the two are not the same and that a few changes are needed to achieve the same level of success had at the office.

March 19, 2020

7 mins to read

View post: The 9 Must-Have Tools for Remote Working

The 9 Must-Have Tools for Remote Working

With an unprecedented number of businesses encouraging or mandating personnel to work from home, both business leaders and employees are suddenly faced with the challenge of operating effectively as a distributed workforce. Suddenly there are a lot of questions about what it takes to support remote employees.

March 16, 2020

9 mins to read

View post: Should You Remote-Enable Your Contact Center?

Should You Remote-Enable Your Contact Center?

Contact centers that embrace the “remote-enable” paradigm aren’t bound by geographic restrictions. Cloud contact centers can have agents not only in different rooms – but in separate buildings, cities, states, or even different countries.

March 13, 2020

7 mins to read

View post: 5 Ways Unified Communications Supports Remote Workers

5 Ways Unified Communications Supports Remote Workers

Nurturing a more productive workplace requires a company culture that supports it along with the right tools. Here are five ways hosted VoIP improves productivity in the workplace.

March 6, 2020

4 mins to read

View post: 5 Benefits of Unified Communications

5 Benefits of Unified Communications

Providing the right technology and tools to your employees is critical, especially regarding communications. Your team needs flexibility in the way that they exchange ideas and collaborate, and you can find this with unified communications. The benefits of unified communications can positively impact how your staff works. Making the switch to a unified communications platform is a smart investment. Find out why.

February 26, 2020

4 mins to read

View post: Benefits of a Modern Cloud Phone System

Benefits of a Modern Cloud Phone System

As your small business changes and grows, the ability to scale becomes a top priority. As you expand and add more employees, you’ll need a new approach to communications. If you are still using legacy on-premise telephony systems, upgrading and scaling are harder to accomplish, requiring a larger investment in money and time.

February 19, 2020

4 mins to read

View post: How to Choose a Unified Communications Platform

How to Choose a Unified Communications Platform

Businesses of all sizes are turning to UCaaS, including SMBs. It is estimated that the unified communications market size will be worth $167.1 billion by 2025. As more businesses adopt the cloud and with the virtualization of data and devices, business leaders will continue to look for solutions that can bring everything together, simplifying the user experience so employees and other stakeholders can focus on their work with seamless communications.

January 15, 2020

4 mins to read

View post: UCaaS vs. VoIP: What’s the Difference?

UCaaS vs. VoIP: What’s the Difference?

In seeking out communication tools for your company, you’ve probably come across the terms Unified Communications as a Service (UCaaS) and voice over internet protocol (VoIP). While VoIP has been the standard for many years, UCaaS is relatively new. So, what’s the difference? Let’s explore UCaaS vs. VoIP so that you can be informed in making the best buying decision for your organization.

January 2, 2020

4 mins to read

View post: 4 Benefits of VoIP for Business

4 Benefits of VoIP for Business

Using VoIP instead of a traditional phone system offers wide-ranging advantages to businesses, which is why so many companies are making the switch. A 2019 Future Market Insights study projected corporate VoIP subscribers worldwide to reach 204.8 billion by 2020. The benefits of VoIP, or Voice over Internet Protocol, go far beyond easier communication and reduced costs. They can help your company remain competitive and thrive in the digital age.

December 30, 2019

4 mins to read

View post: Why Use Secure Email Archiving

Why Use Secure Email Archiving

Secure email archiving is a smart move for any business. It offers a host of benefits that allows you to meet compliance regulations and retain important data without increasing email bandwidth, as well as saving you money, bringing you peace of mind, and streamlining email management. Without secure email archiving, you’re likely eventually to find yourself in a predicament that could be costly.

December 24, 2019

4 mins to read

View post: How Much Is Your Old Phone System Costing You?

How Much Is Your Old Phone System Costing You?

You may be sticking with your legacy phone system because you’re worried about the costs involved with updating to a new one. The reality is, if you compare your old phone system cost history to how much you can save once you switch to a cloud-based system, you’ll actually see that you’re losing money – while also missing out on the business benefits a modern phone system provides.

December 23, 2019

4 mins to read

View post: Your Guide to Choosing the Best Contact Center Software

Your Guide to Choosing the Best Contact Center Software

Being able to give your customers a seamless experience when they reach out to your business is a huge competitive advantage. With the right contact center software, you have the power to create efficient interactions, meaningful insights, productive teams, and an overall superior customer experience.

December 18, 2019

4 mins to read