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Moving to the Cloud Unified Communications
UCaaS vs. VoIP: What’s the Difference?
In seeking out communication tools for your company, you’ve probably come across the terms Unified Communications as a Service (UCaaS) and voice over internet protocol (VoIP). While VoIP has been the standard for many years, UCaaS is relatively new. So, what’s the difference? Let’s explore UCaaS vs. VoIP so that you can be informed in making the best buying decision for your organization.
January 2, 2020
4 mins to read
Moving to the Cloud Unified Communications
4 Benefits of VoIP for Business
Using VoIP instead of a traditional phone system offers wide-ranging advantages to businesses, which is why so many companies are making the switch. A 2019 Future Market Insights study projected corporate VoIP subscribers worldwide to reach 204.8 billion by 2020. The benefits of VoIP, or Voice over Internet Protocol, go far beyond easier communication and reduced costs. They can help your company remain competitive and thrive in the digital age.
December 30, 2019
4 mins to read
Why Use Secure Email Archiving
Secure email archiving is a smart move for any business. It offers a host of benefits that allows you to meet compliance regulations and retain important data without increasing email bandwidth, as well as saving you money, bringing you peace of mind, and streamlining email management. Without secure email archiving, you’re likely eventually to find yourself in a predicament that could be costly.
December 24, 2019
4 mins to read
How Much Is Your Old Phone System Costing You?
You may be sticking with your legacy phone system because you’re worried about the costs involved with updating to a new one. The reality is, if you compare your old phone system cost history to how much you can save once you switch to a cloud-based system, you’ll actually see that you’re losing money – while also missing out on the business benefits a modern phone system provides.
December 23, 2019
4 mins to read
Your Guide to Choosing the Best Contact Center Software
Being able to give your customers a seamless experience when they reach out to your business is a huge competitive advantage. With the right contact center software, you have the power to create efficient interactions, meaningful insights, productive teams, and an overall superior customer experience.
December 18, 2019
4 mins to read
The ROI of Cloud-Based Phone Systems
If your company is considering a switch from a legacy phone system to a cloud-based phone system, then you may need to build a business case to do so. Determining the return on investment (ROI) of cloud-based phone systems will be the strongest metric to sell the switch. With greater reliability, ease of scaling, fewer interruptions to productivity, and reduced costs, you’ll find that making the transition to the Cloud is a smart business move.
December 17, 2019
4 mins to read
Moving to the Cloud Unified Communications
Why VoIP Solutions Work Best for Remote Teams
In the modern world, flexibility has become a significant element in how employees work. Technology provides workers with the ability to do their jobs from anywhere. A survey from the International Workplace Group (IWG) found that 70% of employees work at least one day of the week remotely. Remote working has certainly changed workplace dynamics, including those related to communications. Many organizations have found that VoIP solutions work best for remote teams.
December 12, 2019
4 mins to read
Robocalls Are More Pervasive Than Ever, Learn How to Protect Your Organization
Even though many safeguards have been put in place to keep you from having to deal with email spam, robocalls are becoming more prevalent than ever; some would call it an epidemic. The FTC recently released its 2019 Do Not Call Registry Data Book, noting that 71% of complaints are related to robocalls.
November 5, 2019
4 mins to read
7 Reasons to Hang Up Legacy Phone Systems
You may think that switching to a new phone system will be too complex or expensive. The reality is that the transition from an old legacy phone system to a cloud-based PBX system can be very smooth and fast. Take a closer look at 7 reasons why it’s time to hang up legacy phone systems.
October 29, 2019
5 mins to read
Business interest Compliance Security Services
Cloud Solutions: Cloud Backup vs. Cloud Storage vs. Cloud Synching
The Cloud simply offers too many advantages to small businesses and large enterprises alike not to use it. But, the reality is that making the digital leap to cloud solutions can get a little messy. There are so many different ways to approach the Cloud, from simple moves like adopting a cloud sharing service to taking a hybrid approach to the Cloud or using a fully integrated solution.
October 22, 2019
5 mins to read
Business interest Contact Center Services Unified Communications
Your contact center should be cloud-based. Just ask Jerry…
Jerry believed as many do, that an upfront CapEx (capital expense) investment would be ultimately less expensive than the monthly recurring costs associated with cloud-based service. While this may seem logical at first glance, it’s not a true reflection of the difference between the purchase price and the actual total cost of ownership.
October 21, 2019
5 mins to read
Frost & Sullivan names Intermedia a Top 5 North American Hosted IP Telephony and UCaaS Provider for 2019
Although there are over 120 hosted IP telephony and UCaaS brands in North America vying for customer attention and investment, Frost & Sullivan analyzed the 30 leading players in the North American market. Ranked highly as both an Innovation and Growth Leader, Intermedia scored in the top 5 overall, beating out the likes of Vonage, Dialpad, 8×8, Verizon, and Comcast.
September 11, 2019
4 mins to read