Our Newest Posts
Business interest Contact Center Services Unified Communications
Your contact center should be cloud-based. Just ask Jerry…
Jerry believed as many do, that an upfront CapEx (capital expense) investment would be ultimately less expensive than the monthly recurring costs associated with cloud-based service. While this may seem logical at first glance, it’s not a true reflection of the difference between the purchase price and the actual total cost of ownership.
October 21, 2019
5 mins to read
Frost & Sullivan names Intermedia a Top 5 North American Hosted IP Telephony and UCaaS Provider for 2019
Although there are over 120 hosted IP telephony and UCaaS brands in North America vying for customer attention and investment, Frost & Sullivan analyzed the 30 leading players in the North American market. Ranked highly as both an Innovation and Growth Leader, Intermedia scored in the top 5 overall, beating out the likes of Vonage, Dialpad, 8×8, Verizon, and Comcast.
September 11, 2019
4 mins to read
Security Unified Communications
Protect your business and increase employee productivity with new Intermedia Unite® Spam Caller Protection
Intermedia’s new service for Unite customers, Spam Caller Protection, includes sophisticated detection tools which sniff out calls originated by autodialers, and recognizes known spammers and scammers.
July 18, 2019
4 mins to read
Introducing…Your New Intermedia Unite™ Auto Attendant, Now with Holiday Menus!
The latest iteration of the Intermedia Unite Auto Attendant, rolling out to all of our customers over the next couple of months, was built on a brand-new platform. It has several enhancements that make it easier to use and make it more powerful than ever before.
June 25, 2019
2 mins to read
Add More Value with the Intermedia Unite™ Envision Partner Dashboard
When Unite senses any type of problem – it notifies you, according to YOUR specifications. Simply decide which types of events you want to be notified of (negative trends or the number of poor connections.) Then, decide who should be notified.
May 2, 2019
2 mins to read
Onboard Users Even Faster with Our All-New Intermedia Unite User Import Tool
In order to help our partners and customers to have a better onboarding experience, we’ve developed an all-new, faster and more efficient method of importing users into Intermedia Unite
April 16, 2019
1 min to read
Introducing Receptionist View for Intermedia Unite™—the must have tool for today’s receptionist, administrative assistant, and business operator
With a few simple clicks, receptionist, administrative assistants and business operators can now provide the best-in-class experience your customers and your organization deserve.
March 28, 2019
1 min to read
VoIP Scout + QoS Dashboard: An Awesome Set of Tools!!
Taken together, VoIP Scout and the QoS Dashboard help give administrators excellent insight into which specific actions to take with their network, before and after installation of the Unite service.
February 15, 2019
3 mins to read
99.999% Uptime vs. 99.9% Uptime: The Difference Two Extra “Nines” Make
There’s a big difference between 99.999% cloud uptime and 99.9% uptime. Find out why five nines are so important when comparing cloud service providers.
January 28, 2019
5 mins to read