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How SecuriSync saved my bacon — and can save yours too!

Last week I dodged a bullet. I was working on updating a document for an upcoming presentation I was set to deliver. I went to save my recent changes and accidentally overwrote a file by mistakenly using the wrong file name for the new document.

After I stopped panicking and realized what I had done, I started to look for backup copies. The copies contained some data from the old presentation but not all. It quickly occurred to me that recreating the presentation with the data that was available would be nearly impossible. I had a big problem on my hands.

Restoring deleted files with SecuriSync

As you may know, Intermedia’s SecuriSync® secure file sharing service does a great job for sharing files and syncing them across different machines. But it also keeps a secure copy of all of your SecuriSync-protected files and versions of files.

I’ve been using this for quite a while so I can restore a previous version of a file that might have some early versions of information I want to retrieve. Every time I “save” changes in a file, a new version is stored off in SecuriSync, so I can go back in time if I need to.

While this is very handy indeed, I wasn’t sure if this would help with my current conundrum. Since I overwrote the file with a new document, the typical version history that SecuriSync shows of past edits to that file was not available.

Lucky for me, SecuriSync had saved off the file in the past, so the now the question became how to find it. When I logged into the SecuriSync web interface, sure enough, there was the “Show Deleted Files” option.

I navigated to the right folder, found the overwritten file that was flagged as deleted, and selected restore:

Whew, disaster averted.  We hope this never happens to you, but if it does, give our support team a call at 1.800.379.7729 and we’ll help you recover.

Visit our website to learn more about SecuriSync for backup and file sharing.

About The Intermedia Team

Intermedia is a Unified Communications as a Service (UCaaS) and business applications provider hyper-focused on delivering easy-to-use and secure communication and collaboration solutions to SMBs and the partners that serve them. More than 120,000 business customers and 6,600 active partners rely on Intermedia for greater reliability and productivity.