Contact Center Unified Communications

6 Reasons Why Your Small- or Medium-sized Business Needs Cloud Communications Solutions

Modernizing your small business phone system with cloud communications solutions can provide numerous benefits for your business: saving money, improving collaboration, streamlining your […]

March 6, 2023

2 mins to read

View post: 6 Reasons Why Your Small- or Medium-sized Business Needs Cloud Communications Solutions

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View post: How Can an Omnichannel Cloud Contact Center Make Your Team More Customer-Centric?

How Can an Omnichannel Cloud Contact Center Make Your Team More Customer-Centric?

It’s no longer enough to be “customer-friendly.” Buyers have more choices than ever, which is why they value “customer centricity.” Therefore, everything your organization does […]

April 15, 2024

6 mins to read

View post: How Much Does a Modern Business Phone System Cost?

How Much Does a Modern Business Phone System Cost?

With cloud technology, the bar to getting a business phone system is lower than ever. You can obtain a feature-rich professional line for just $27.99 as long as you have an internet […]

April 11, 2024

5 mins to read

View post: How Much Data Do VoIP Services Use? Everything You Should Know About VoIP Bandwidth Requirements

How Much Data Do VoIP Services Use? Everything You Should Know About VoIP Bandwidth Requirements

VoIP communications rely on your internet bandwidth for smooth service. Find out how much data you need to avoid poor call quality or service interruptions.

April 9, 2024

5 mins to read

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View post: Enhancing Patient Care and Communication: Intermedia Healthcare Solutions Introduces Key EHR Integrations within Intermedia Intelligent Contact Center

Enhancing Patient Care and Communication: Intermedia Healthcare Solutions Introduces Key EHR Integrations within Intermedia Intelligent Contact Center

Intermedia’s Healthcare Solutions practice has one key mission: enhance patient care by improving healthcare communications and workflows. To that end, we are excited to announce that new […]

3 mins to read