Contact Center Unified Communications

6 Reasons Why Your Small- or Medium-sized Business Needs Cloud Communications Solutions

Modernizing your small business phone system with cloud communications solutions can provide numerous benefits for your business: saving money, improving collaboration, streamlining your […]

March 6, 2023

2 mins to read

View post: 6 Reasons Why Your Small- or Medium-sized Business Needs Cloud Communications Solutions

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View post: What Are SIP Trunk Port Numbers, and How Many SIP Trunks Do You Need?

What Are SIP Trunk Port Numbers, and How Many SIP Trunks Do You Need?

Many people have become familiar with VoIP. Voice over Internet Protocol made cost-effective calling over the internet possible, and for decades, people have used the technology for […]

April 18, 2024

6 mins to read

View post: How Can an Omnichannel Cloud Contact Center Make Your Team More Customer-Centric?

How Can an Omnichannel Cloud Contact Center Make Your Team More Customer-Centric?

It’s no longer enough to be “customer-friendly.” Buyers have more choices than ever, which is why they value “customer centricity.” Therefore, everything your organization does […]

April 15, 2024

6 mins to read

View post: How Much Does a Modern Business Phone System Cost?

How Much Does a Modern Business Phone System Cost?

With cloud technology, the bar to getting a business phone system is lower than ever. You can obtain a feature-rich professional line for just $27.99 as long as you have an internet […]

April 11, 2024

5 mins to read

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View post: Enhancing Patient Care and Communication: Intermedia Healthcare Solutions Introduces Key EHR Integrations within Intermedia Intelligent Contact Center

Enhancing Patient Care and Communication: Intermedia Healthcare Solutions Introduces Key EHR Integrations within Intermedia Intelligent Contact Center

Intermedia’s Healthcare Solutions practice has one key mission: enhance patient care by improving healthcare communications and workflows. To that end, we are excited to announce that new […]

3 mins to read