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National Small Business Week customer profile: YouthCUE

During National Small Business Week, businesses across the country are being celebrated for the impact they have on their communities and on the economy.

Intermedia is celebrating the occasion as well. That’s because we understand that small businesses succeed by moving faster—and by providing greater personal attention to their customers—than bigger businesses. These abilities rest fundamentally on communications and collaboration.

Which is where we come in.

We provide these fundamental services for over one million users. A handful of these users come to us via YouthCUE, a San Antonio-based non-profit YouthCUE has helped foster and grow student choirs across North America.  In honor of National Small Business Week, we’re spotlighting their story.

Intermedia keeps YouthCUE focused on the music

With a team of only seven remote employees, YouthCUE helps close to 1,000 schools and churches get the resources they need to develop their own youth choirs. Before they came to Intermedia, YouthCUE was spending too much time and expense on managing their own email server. we were eager to show them that our cloud services are not only reliable and easy to use, but cost effective as well.

YouthCUE had an ambitious five year growth goal that would help add new staff to their roster. Unfortunately, this 5-year plan meant a lot more work for the IT team, which consisted of one person: Executive Director, Preston Edwards.

For Edwards, who was tasked with frequent maintenance and upkeep, managing YouthCUE’s in-house Exchange server proved to be a full-time job.

This is a challenge that’s typical of small businesses: the people who work there have to be jacks-of-all-trades. It’s an admirable trait, but it also distracts from focusing on your core competency.

This is why YouthCUE—and thousands of other small businesses—became an Intermedia customer. The answer to the problem of focus and mission creep lies in the cloud. Learn how YouthCUE found their answer with hosted Exchange 2013.

About Kirsten Barta

Kirsten Barta is Sr Marketing Communications Manager at Intermedia