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Co-editing SecuriSync® files with Office Online – the future of collaboration is now

Posted on December 6, 2016

Who do you collaborate on files with?  If you’re like me, you collaborate with team members, senior managers, cross-functional teams, and even business partners and vendors.  And you may […]

We’re giving Microsoft Office 365 users a new way to back up and manage files

Posted on December 1, 2016

Intermedia becomes the only file management provider to combine real-time collaboration and file backup SecuriSync®, the market’s first 2-in-1 business-grade backup and file sharing […]

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J.D. Power certifies Intermedia for excellence in Assisted Technical Support

Posted on November 16, 2016

J.D. Power Certifies Intermedia for excellence in Assisted Technical Support, a first among cloud application providers I’m so excited to announce that Intermedia has achieved […]

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Why you can’t forget about voice continuity planning

Posted on November 15, 2016

With winter storm season upon us and areas of the country already impacted by disruptions like wildfires, floods, and hurricanes, our very own Mark Sher, VP of Product Marketing for Cloud […]

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Storms season is here; Are your phones ready?

Posted on October 12, 2016

As Hurricane Matthew continues its assault on the Southeast and a storm system heads toward the Pacific Northwest, now is the time to make sure you have a business continuity plan in place. […]

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Quick Tips: Recovering deleted emails

Posted on October 11, 2016

In this issue of Quick Tips, Phill Lewis offers assistance with recovering accidentally deleted emails. Read other posts in this ongoing series here, here, here. Deleting items by mistake […]

After Yahoo!, we should all examine our password practices

Posted on September 29, 2016

Barely a week goes by without some high-profile story of a company being hacked and user logins being stolen, with the most recent example being Yahoo!. And while we may wish that passwords […]

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Madison Dearborn Partners to Acquire Business Cloud Platform Provider Intermedia from Oak Hill Capital Partners

Posted on September 14, 2016

A new chapter for Intermedia As you know, Intermedia has developed its brand as a pioneer in delivering secure, reliable, and highly-supported cloud business applications. Today, we’re […]

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New Feature Announcement for HostPilot® and the Partner Portal – Two-factor authentication (2FA)

Posted on September 7, 2016

Two-factor authentication (2FA) is one of the best ways to help ensure your HostPilot® or Partner Portal account don’t get hacked. With 2FA enabled, account owners, account contacts and […]

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Welcome, Bob Tirva! Meet Intermedia’s new CFO

Posted on August 24, 2016

We’re excited to announce that Bob Tirva has joined Intermedia’s executive team as our new Chief Financial Officer. Bob comes to us from Dropbox, Inc., bringing with him more […]

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Quick Tips: The case of the vanishing email

Posted on August 18, 2016

Another post in our Quick Tips series, offering helpful tips for getting the most out of your Intermedia services. This edition talks about the mystery of missing message bodies in Outlook […]

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Encryption — It’s more than just a cipher

Posted on August 16, 2016

In our third issue of our blog series on HIPAA compliance, we look deeper into the level of encryption security required by HIPAA. You can read the second installment about the OCR’s […]

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Stranded Oil powers core IT services with Intermedia, saving $100k per year

Posted on August 10, 2016

As the IT Sustainment Manager for Stranded Oil Resources Corporation, an oil and gas exploration firm based in Golden, Colorado, Kevin Finnegan is responsible for the productivity of 100 […]

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Webinar: Shield your phones from the Legion of Downtime

Posted on August 5, 2016

It’s hurricane season in Gulf. Fires are blazing out West. Tornados rip through the Plains. And that’s just the weather….What about human-made issues like hardware failure, […]

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Is your phone system safe from outages?

Posted on July 28, 2016

Just because your business phone service provider claims 99.9…% uptime and has redundant datacenters, don’t be fooled into thinking you are safe from an outage. Most VoIP providers these […]

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Slack’s investment won’t bring email’s demise

Posted on July 26, 2016

Slack recently announced an investment of $1.9M into 11 startups with the aim of further growing its ecosystem. This brings Slack’s total investment into the 600 apps within […]

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HIPAA audits focus on the role of the cloud

Posted on July 22, 2016

In our second issue of our blog series on HIPAA compliance, we look deeper into the OCR’s Phase 2 audit program and it’s implications for cloud services users. You can read our […]

With HIPAA compliance, risk management isn’t optional

Posted on July 15, 2016

The Office for Civil Rights (OCR), part of the U.S. Department of Health and Human Services recently announced their latest HIPAA enforcement action, a $650,000 settlement with Catholic […]

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Does your phone system provide failover routing? It should.

Posted on July 12, 2016

A notice went out to Comcast Voice customers about a widespread service outage. Comcast informed their customers that in order to keep receiving phone calls, they would need to call in (and […]

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You can’t kill email

Posted on June 29, 2016

You see it every day. Some new hot app that’s going to change the way we do business…or the way we schedule our day-to-day lives…or the way we communicate with those around […]

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5 wacky ways we may soon verify our identities

Posted on June 28, 2016

Are you tired of passwords? You’re not alone. So many of us are overburdened with passwords that we end up compromising security for the sake of sanity. We take shortcuts — we […]

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Even more services added to our Dedicated Exchange Email Solution on AWS

Posted on June 28, 2016

Attention: AWS Customers…First, we brought you Dedicated Exchange on AWS. Built on a single-tenant cloud powered by AWS with predictable per-user pricing, this business email solution […]

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Customer success story: Primitive Logic

Posted on June 24, 2016

With a highly dispersed workforce, Primitive Logic provides business strategy consulting and technology solutions to companies around the country. As their business has grown and their […]

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Quick Tips: Troubleshooting Outlook connectivity

Posted on June 23, 2016

Introducing Quick Tips: helpful tips from our Support and Product experts for getting the most out of your cloud services. Each installment of our series will tackle a different topic, from […]

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Maker Studios stays connected with cloud voice from Intermedia

Posted on June 17, 2016

Maker Studios knows a thing or two about staying in touch. They’ve built the largest content network on YouTube, with more than 10 billion views every month and over 650 million […]

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How TeleSign simplified web application access with AppID Enterprise

Posted on June 14, 2016

Have you ever had to verify your identity when creating an account online? The service asks you to input a mobile number and then it sends you a text with a code you have enter into the […]

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The high cost of phone downtime: Could your business survive a $50,000 loss?

Posted on June 7, 2016

When I talk to companies about the importance of proper business continuity planning, I find that most businesses still rely on premises-based PBX systems or service from the phone […]

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Meet our Support team: A chat with Zach Calhoon, our Client Services Support Guru

Posted on June 2, 2016

At Intermedia, we strive to provide the very best customer service experience to our customers. And every year, we reward the support and onboarding technicians who receive the highest […]

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The power’s out. Are your phones still on? (We’re talking to you, Seattle!)

Posted on May 27, 2016

There was a huge power outage in Seattle yesterday. According to KOMO News, 60% of the downtown area was out of power for an hour. KOMO’s report quotes a woman who mentions being on […]

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Protect your business against the Legion of Downtime

Posted on May 19, 2016

Picture this: You’re on the phone with a prospective customer and you’re about to close the deal. Suddenly the fire alarm goes off. You have to hang up and evacuate the building. […]

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AWS user? Join our webinar to learn how AWS overcomes security objections to cloud email

Posted on May 17, 2016

We’re big proponents of cloud-based IT, especially cloud-based email. So we were very interested to learn that a lot of AWS customers are still using on-premises Exchange servers. To […]

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SecuriSync wins a Stevie Award!

Posted on May 9, 2016

I am very excited to announce that SecuriSync® by Intermedia has won a Stevie Award. We were given the Bronze distinction within the Cloud Storage & Backup category. It’s great […]

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How do you define reliable? We say 5-9s.

Posted on May 5, 2016

Business happens 24 hours a day. If your email is down or you can’t access your files, you can’t get work done. That’s why so many companies are moving email and file […]