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Quick Tips: Recovering deleted emails

Posted on October 11, 2016

In this issue of Quick Tips, Phill Lewis offers assistance with recovering accidentally deleted emails. Read other posts in this ongoing series here, here, here. Deleting items by mistake […]

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Quick Tips: The case of the vanishing email

Posted on August 18, 2016

Another post in our Quick Tips series, offering helpful tips for getting the most out of your Intermedia services. This edition talks about the mystery of missing message bodies in Outlook […]

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Healthcare organizations are a prime target for hackers. Here are some ways to protect your business.

Posted on March 18, 2016

At this year’s HIMSS conference, security was the hottest topic by far. And the consensus was that healthcare CIOs are fighting a losing battle against today’s hackers. Unfortunately […]


How To Enable ‘Send On Behalf’ Permissions Using Outlook

Posted on January 21, 2016

Do you have an administrative assistant? Do you need to give someone else the ability to send email out or arrange meetings for you? Outlook can help. Outlook lets you name a delegate to […]

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Meet the New Standard for Business Email

Posted on January 15, 2016

If your email went down all Monday morning, or if half the messages and attachments in your inbox suddenly disappeared, what kind of impact would that have on your business? How much money […]

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Ryan Barrett talks IT risk management and compliance with Michael Heller at TechTarget

Posted on December 8, 2015

As we start planning for 2016, I’m sure a lot of us will be focused on “doing more with less”. That includes streamlining processes and finding ways to speed up […]

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Holiday shopping at work? Here are some tips for protecting your users and your company.

Posted on November 30, 2015

Employees know they shouldn’t, but that hardly stops them from using their work device for personal shopping, especially as it gets closer to the holidays. Ironically, this is also the […]

Bring your file servers back from the dead with SecuriSync

Posted on October 29, 2015

File servers are scary! They lack features that modern business need like mobility, file sharing, collaboration and secure, real-time backup of your important files. And if they crash, you […]

Collaboration and file backup make SecuriSync the ideal file solution for Kinetic

Posted on October 20, 2015

Kinetic Advisors is a national firm that provides strategic advice and deploys capital to middle market companies. The firm also seeks direct investments in unique growth opportunities. […]

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The insider threat is real. Here’s a true story.

Posted on October 16, 2015

Picture this. You hire a new employee. Let’s say he’s a Senior Project Manager. And you put him to work on your newest project. It’s a great idea that’s going to blow […]


It’s not the end of the world: Recovering deleted items in Outlook

Posted on October 14, 2015

It’s probably happened to everyone: you meant to hit “reply” and accidentally hit “delete” instead. The good news is that deleting items by mistake does not […]

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The 5 most common insider security risks

Posted on October 9, 2015

Every day brings another batch of headlines: Hackers gaining access thanks to sloppy password practices. Current or ex-employees engaging in deliberate acts of cyber-sabotage. Well-meaning […]

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Security alert: Intermedia’s response to the latest OWA attack

Posted on October 7, 2015

New OWA hack puts user credentials at risk Researchers at the security firm Cybereason recently discovered an attack on Microsoft’s Outlook® Web Application (OWA) mail server. This […]

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Intermedia Office Apps now features Office 2016!

Posted on September 25, 2015

Office 2016 for Windows® is now available with Intermedia Office Apps powered by Office 365™.  The newest version of Office continues to improve on the user experience and mobility […]

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Introducing Intermedia’s new unified login page

Posted on September 2, 2015

When you log into your web-based Intermedia services today, you’re going to notice a banner announcing something new and exciting. I encourage you to click the button. Our design and […]

How cloud IT gives you the freedom to focus

Posted on August 14, 2015

To all of us at Intermedia, the term ‘freedom to focus’ is more than just a hot tagline, it goes beyond the realm of a corporate motto and it sits deeper then a basic product […]

Protect your business with cloud-based email archiving

Posted on August 7, 2015

Email has become ubiquitous within businesses. In fact, according to Gartner, around 45% of all business email provides some sort of intrinsic value. Businesses can’t afford to lose all […]


Scammers are phishing Gmail users for logins – here’s how to protect yourself

Posted on July 31, 2015

Recently, I read an article on Yahoo! Tech News about a phishing scam that’s targeting Gmail™ users. Given how many business and personal Gmail users are out there, this is pretty scary […]

What Android users need to know about the “Stagefright” vulnerability

Posted on July 29, 2015

If you’re an Android user, you may be aware of the new Android vulnerability “Stagefright.” If not you’ll want to pay attention to this. On Monday, a researcher from Zimperium zLabs […]

What we’re reading in support

Posted on July 28, 2015

Welcome to the second installment of “what we’re reading,” where each week, we sit down with a department within Intermedia to find out what news articles and stories have […]

How to fix ‘cannot open your default email folders’

Posted on July 24, 2015

We take great pride in ensuring a Worry-Free Experience™ for our customers. While our support team is available 24/7 to assist with your needs, we realize from time to time, you might […]

Transitioning from Lync to Skype for Business: What you need to know

Posted on July 21, 2015

Congratulations! If you’re reading this, then your organization is transitioning from Lync to Skype for Business. Here’s the most important thing you need to know: while the user […]

Get the hype about Skype for Business

Posted on July 20, 2015

Skype® for Business  from Intermedia is now available!  The next generation platform of Microsoft Lync®, Skype for Business bundles messaging, audio and video, online meetings and […]


Office 2016 for Mac is here!

Posted on July 15, 2015

Last week Microsoft® announced the availability of Microsoft Office 2016 for the Mac® and now it’s available for Intermedia Office Apps subscribers! Included within Office 2016 are […]

Protecting client data from ex-employees

Posted on July 14, 2015

A few months ago, we at Intermedia received a notice from the FBI warning that the exploitation of business networks and applications by disgruntled and former employees is on the rise and […]

What we’re reading in security

Posted on July 10, 2015

Welcome to the first installment of “what we’re reading.” Each week we ask the various departments within Intermedia’s organization to share news stories that pique their […]

How SecuriSync saved my bacon — and can save yours too!

Posted on July 7, 2015

Last week I dodged a bullet. I was working on updating a document for an upcoming presentation I was set to deliver. I went to save my recent changes and accidentally overwrote a file by […]

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Secret Service warns: beware of rise in email scams

Posted on June 26, 2015

On Friday June 19th, we received a very concerning email alert from the Electronic Crimes Taskforce which operates as part of the United States Secret Service. It was a notification and […]

Don’t leave your email exposed to hackers: stay protected with two-factor authentication

Posted on June 24, 2015

Over the last few days, Gmail, Outlook, Yahoo and other email services have been the target of a new and nasty social engineering hacking strategy that requires only your email address and […]


New Features and Phones for Hosted PBX

Posted on June 19, 2015

One of the great benefits of using a pbx phone system is that new features are automatically deployed. You don’t have to update your software or buy new hardware. Here are some great new […]


Customize your cloud security with Private Cloud

Posted on June 18, 2015

I’ve been noticing lately that a growing number of CTOs and CIOs in enterprise organizations are choosing a private cloud model to get more customization and enhanced security when […]


Is IT work getting more stressful?

Posted on June 16, 2015

Remember when everyone had CPUs under their desks? And your remote workers all used the same model of laptop? Everyone was using the same version of the OS and productivity programs. […]

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New support enhancements for customers and partners

Posted on June 11, 2015

New support enhancements for customers and partners After a few months of hard work, long nights, and many cups of coffee, we’re happy to share some of the recent updates and […]


Regency Centers leverages Intermedia Private Cloud to scale their business for growth

Posted on June 10, 2015

If I asked you if you’ve ever been to one of Regency Centers’ commercial centers, your gut instinct might be to say no. But if you live near a major city and have visited a […]

Intermedia’s Irina Shamkova named to CRN’s 2015 Women of the Channel list

Posted on June 8, 2015

Every year, CRN honors women leaders whose expertise and vision are driving success in the channel. Specifically, they look for those who “have made a lasting mark on the industry, […]

Phishing Tales of Terror!

Posted on June 5, 2015

When the FBI has a live site dedicated to informing the general public about current and imminent security threats, it’s probably something you want to be aware of. When these same […]

Phishing and taxes: what you need to know about the IRS data breach

Posted on June 3, 2015

Last week’s news about the IRS getting hacked may have seemed a bit ironic and less significant than this year’s earlier Anthem and Premera incidents, but it’s all part of a very bad […]