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How to fix ‘cannot open your default email folders’

Posted on July 24, 2015

We take great pride in ensuring a Worry-Free Experience™ for our customers. While our support team is available 24/7 to assist with your needs, we realize from time to time, you might […]


Fighting the toughest battle in Cybercrime: Spear phishing

Posted on April 24, 2015

Introduction:  Just last week CBS ran a 60 Minutes segment about the cyber-attack on Sony Pictures, and it brought to light the dangers of phishing. Specifically, it highlighted a tactic […]

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Weather-proof your business with a mobile work environment

Posted on January 27, 2015

In case you haven’t heard the news (or looked out your window), there’s a blizzard making its way through the Northeast. It’s crippling public transit, closing schools, and […]


Lack of efficiency: The hidden costs of Exchange providers, Part 6

Posted on December 24, 2014

In case you missed it: Read Part I, Part II, Part III, Part IV and Part V of this series. My family is coming over for the holidays! Exciting! But also stressful. Among other things, I […]

Management and control complexities: Part V of the hidden costs of Exchange providers

Posted on December 17, 2014

In case you missed it: Read Part I, Part II, Part III, Part IV of this series. Last night the power was out at my home. Luckily it wasn’t too cold so we cozied up under the blankets and […]

Email templates to help you avoid drowning in your inbox

Posted on December 12, 2014

Let’s talk numbers. According to an Osterman Research report from March2014, the average employee deals with nearly  200 emails in a regular workday. The work involved in those […]

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Security: Part IV of the hidden costs of Exchange providers

Posted on December 10, 2014

In case you missed them: Read Part I, Part II, Part III of this series. Here’s where I’m really lucky: Unlike the previous posts in this series, I don’t have a personal horror […]


Take the pain out of data ingestion for email archiving

Posted on December 9, 2014

Every year, when tax season approaches, I start the tedious process of gathering all the information I need.  Which usually entails scouring random drawers, looking in unlabeled envelopes […]


Support: Part III of the hidden costs of Exchange providers

Posted on December 1, 2014

In case you missed it: Read Part I and Part II of this series. Here’s what I have to do when I need to call my health insurance company or my cable TV provider: I block an hour on my […]

5 tips for avoiding the productivity paradox

Posted on November 7, 2014

It’s a typical day. I get into the office ready to productively tackle my projects – and then the barrage hits. Waiting at the top of my inbox are 50 unread messages. As I start […]