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What we’re reading in support

Welcome to the second installment of “what we’re reading,” where each week, we sit down with a department within Intermedia to find out what news articles and stories have piqued their interest. These stories can sometimes be industry or tech-focused or just something we’re reading for fun.

This week we sat down with Ryan C., Jonathan and Ryan V. from our L2 technical support team. Some of the top headlines making waves with our support team this past week included: NASA’s flyby of Pluto, the unveiling of Microsoft’s new Linux OS ‘Miux’ and the slow demise of Adobe’s Flash Player.

Hello Pluto! NASA makes historic flyby of dwarf planet — NASA’s New Horizons probe flew by Pluto earlier this month capturing the world’s first up-close view of this famous dwarf planet. New images released by NASA reveal an icy planet with a reddish-brown haze. The spacecraft’s observations will help researchers shed some light on Pluto’s icy atmosphere. This discovery coincides with the 50th anniversary of the first flyby of Mars, and marks the first time all nine of the solar system’s traditionally recognized planets have been visited by spacecraft. The implications of New Horizon’s discoveries could extend beyond the Pluto system, with a second flyby in the works for 2019.

Jonathan’s take on the article

“As many are saying, this flyby of Pluto symbolically closes a chapter in our continued efforts at space exploration. We have successfully visited and have seen each and every planet in our Solar System (and yes, I still think Pluto should be considered a planet). The detailed pictures and scientific data presented by the New Horizons spacecraft are the first of Pluto and its largest moon, Charon. This will be the new standard in which schools learn and discover Pluto. At Intermedia, where we recognize the importance of business collaboration and the tools that promote it, the success of the New Horizons mission is a great example of collaboration by the various agencies across the globe. For today’s businesses, the ability to securely share information and communicate in real-time is paramount to the success of any mission.”


Adobe Flash Player, on it’s last legs? Chrome™, YouTube and Firefox® seem to think so — The recent hack of Hacking Team has exposed a number of security flaws and vulnerabilities in Adobe’s Flash® Player, prompting many companies to ditch Adobe Flash in exchange for HTML5. This may be the final straw for Flash as Chrome, YouTube and Firefox bid adieu to the Flash plug-in. The latest version of HTML (HTML5) is the best hope for the elimination of Flash with two key advantages: 1)  it delivers better results with fewer resources, making it better suited for mobile devices and 2) it requires no plugin, which means you’re not leaving a surface open to attack by hackers just because you want to watch a video. Will HTML5 replace Flash? Only time will tell.

Ryan C’s take on the article

“It’s surprising that one of the most popular web plugins deprecated so quickly. After this announcement, everyone was racing to remove Flash content and update to HTML5. It will be interesting to see how Adobe bounces back from this. I wonder how much better web content is going to be with HTML5 as the main driver.”


Microsoft unveils “Miux”, it’s own Linux OS — Microsoft® surprised the tech world by announcing plans to launch a Linux operating system called “Miux.” Last year, Microsoft’s CEO Satya Nadella raised a few eyebrows when stating that Microsoft loves Linux. Nadella announced the company’s plans to enter into the desktop Linux world at Microsoft Ignite in Chicago. Miux will feature a new desktop environment which will look very similar to Windows 10. Miux will work seamlessly with Windows Mobile. Another key feature of the Linux OS is that it won’t hold you up while installing and configuring updates at start-up or shutdown. Miux will cost 50% less than the usual Windows 10 price for individuals, while it’s enterprise version will be available on a per user basis for a yearly subscription fee.

Ryan V’s take on the article?

“It’ll be interesting to see what features and offerings will be used to convince Linux/Unix people to consider using a distro from Microsoft.”

Stay tuned to the blog for more “what we’re reading” round-ups…next up marketing!

About The Intermedia Team

Intermedia is a Unified Communications as a Service (UCaaS) and business applications provider hyper-focused on delivering easy-to-use and secure communication and collaboration solutions to SMBs and the partners that serve them. More than 120,000 business customers and 6,600 active partners rely on Intermedia for greater reliability and productivity.