Baltimore Capital is a Maryland-based investment advisory firm. For over 10 years the company has served the investment needs of individuals, pension and profit sharing plans, trusts, estates, and charitable organizations. In order to remain competitive, the company must have the same technological and business capabilities as larger firms. Baltimore Capital needed a solution that included business-grade features and added security and compliance in order to meet industry standards and regulations. After considering these needs and reviewing their options, Baltimore Capital decided a Microsoft Exchange solution was their best fit. Microsoft Exchange includes all of the features that Baltimore Capital identified as crucial to doing business.
Baltimore Capital has been managing individual portfolios for domestic and international clients for over 25 years including trading and portfolio management.
Intermedia’s customer since: 2007
For Baltimore Capital to deploy an in-house solution, upfront costs would exceed close to $40,000, not including staff time necessary to maintain the environment. Baltimore Capital realized that they couldn’t afford the investment or management staff necessary to build the solution in-house, so they set out to find an alternative.
From a cost perspective, Exchange Email allows businesses to plan for a regular monthly fee with no surprise upgrade or maintenance costs. The fee is calculated on a per-user basis, making it easy for businesses to project future costs based on expected future hires and staff growth. “By paying a low fee each month rather than a huge upfront investment, we are able to invest in other projects that help us continue to grow our business,” says Sean Greely, chief officer of operations, Baltimore Capital. From an IT perspective, Exchange Email allows companies like Baltimore Capital to maintain control over important things such as mailbox creation, wireless email activation, distribution lists, and more, while taking away the hassle of purchasing and managing hardware and software.
Once Baltimore Capital identified Exchange Email as its ideal solution, the company needed to choose the right provider. Greely worked with Intermedia in the past and felt they were the perfect provider for Baltimore Capital because of Intermedia’s financial services focus.
Intermedia’s Exchange Email solution required no additional work or technical requirements from Baltimore Capital. Greely used Intermedia’s proprietary HostPilot® Control Panel to create mailboxes for all staff members.
All businesses within the financial services industry are obligated to comply with numerous industry regulations and standards in connection with the preservation, monitoring and eDiscovery of electronic business communications. Baltimore Capital is no different. In order to meet these regulations the company again turned to Intermedia for a hosted solution. Intermedia's Email Archiving solution captures and archives an authentic and complete record of all electronic business communications (email and attachments, IM, e-fax, Bloomberg, Reuters, BlackBerry and any imported legacy email and PST files) in a secure but easily accessible offsite storage system for regulatory compliance, audits and legal eDiscovery purposes. Email Archiving is specifically engineered to meet the stringent electronic communications compliance requirements of the SEC, FINRA, Sarbanes-Oxley, and the Federal Rules of Civil Procedure (FRCP). “The archiving solution from Intermedia has worked very well for us. Searching archived messages is simple and fast and the service itself requires no attention at all,” says Greely.
Outsourcing our Exchange server to Intermedia just made sense for us. We needed something reliable, affordable and convenient.SEAN GREELY,
Chief Operations Officer, Baltimore Capital
Intermedia’s Email Archiving helps keep your email securely archived and easily accessible using HostPilot, our central control panel. It helps provide the preservation, protection and restoration features that your business needs to help safeguard intellectual property, facilitate compliance, and speed eDiscovery.Read the Full Product Details
HostPilot gives you full control over your users, your services and your devices. Functioning as a “business cloud platform”, HostPilot makes managing your cloud simple and provides the granular control you’ve enjoyed with on-premises applications.Read the Full Product Details
Through Exchange Email and compliant Email Archiving from Intermedia, Baltimore Capital has access to the same email, collaboration and compliance technology that it’s large, Fortune 500 competitors have. Baltimore Capital was able to fulfill their email and collaboration needs with the advanced features of Exchange Email while the strenuous industry e-communications standards and regulations that they must meet are covered with Email Archiving. For a simple and regular monthly fee, Baltimore Capital can focus on its business and let the experts at Intermedia manage the technology needed to do that business.
It’s hard to stay in business when customers can’t get ahold of you. To limit our risk of operational downtime, we've rebuilt our systems from the ground up, and selected Intermedia for our voice and business email keeping critical services highly available.
Director of IT, WongDoody