Together with its sister company, MariTrans Shipping, CargoTrans provides a single source for global trade and logistics requirements. An Intermedia customer since 2012, CargoTrans has used Intermedia Exchange Email and Email Archiving services to empower their 50-person company and to protect vital information across multiple locations in the New York area.
International freight forwarding, customs broker and consolidator for leading organizations worldwide including retailers, manufacturers and fine art galleries.
Headquarters: Valley Stream
Intermedia’s customer since: 2011
“We lost a lot of important data and had to rebuild everything manually. It was a complete mess,” says Assinnari. “That’s when I decided it was time to explore a cloud email hosting and archiving solution.”
Assinnari’s management team needed a reliable email archiving solution to validate email information sent to and from customers, and to ensure adequate preparation in the event of a lawsuit.
Says Assinnari: “Because we’re dealing with airlines and steamships, everything has to be documented and validated. We need to recover emails to verify shipping and billing details, and if an email or archive server crashed, we’d be in trouble.”
Assinnari had been using an in-house Microsoft Exchange email solution that was less than ideal. “The system was constantly going down. I had to run a SQL server to maintain it; the interface was not user-friendly; and the Microsoft Outlook plug-in was not very good.” Assinnari decided to explore Intermedia’s Exchange Email and eventually its cloud-based Email Archiving service.
I have colleagues who, like me, had Exchange servers and archiving solutions that were a nightmare to manage and use.DOMINIC ASSINNARI, IT Director, CargoTrans, Inc,
Intermedia’s Email Archiving helps keep your email securely archived and easily accessible using HostPilot, our central control panel. It helps provide the preservation, protection and restoration features that your business needs to help safeguard intellectual property, facilitate compliance, and speed eDiscovery.Read the Full Product Details
“We’re very happy we went with Intermedia,” Assinnari says. “It’s been working great and now if we have a power outage or disaster, we can still get our emails and ensure they’re archived.”
Intermedia’s Exchange Email and Email Archiving are cloud services that can be easily integrated together, and also with other Intermedia Office in the Cloud services. In particular, Email Archiving helps protect, preserve and discover critical information, and mitigate litigation, disaster recovery and compliance risks with a fast, scalable and secure service.
“Getting setup with Email Archiving was fast and simple,” says Assinnari. “Intermedia kept me posted throughout the week and then informed me that it was ready. We were quickly up and running and doing searches to find emails sent three years ago.”
As for ease-of-use, Assinnari says, “Users can go into the folder list without any help and find what they’re looking for. Once I showed them how to use the advanced features, they got the hang of it quickly and were able to narrow down searches to exactly what they wanted.”
Assinnari is also pleased with the support and pricing for his Email Archiving services and would highly recommend Intermedia to others. “I have colleagues who, like me, had Exchange servers and archiving solutions that were a nightmare to manage and use. I have always recommended Intermedia. The price, capabilities and support are much better than other solutions I’ve seen, and that combination has been outstanding for CargoTrans.”
We’ve been using Exchange Email since 2012, with no issues whatsoever. We moved our Exchange services over to Intermedia to get this same level of responsive, personalized support, with an industry-leading SLA. Intermedia really cares about the service it provides. I recommend them to anyone.
Technology Operations Lead, A-Plus Meetings & Incentives
The product is exemplary and the service is 100%.
Name Partner, Withrow, McQuade and Olsen
Based off our current experience with Intermedia, we are excitedly looking at ways we can expand our Office in the Cloud™ bundle to incorporate integrated voice services as well.
VP of I.T., H&M International Transportation