SoftNAS Makes the Move to Intermedia’s Exchange Email in the Nick of Time

The Results

SoftNAS now enjoys the email uptime, high-reliability and consistency it was trying to achieve all along. “Since switching to Intermedia in 2014, we have had zero email outages,” said Braddy. The IT staff no longer carries the burden of managing Exchange, which easily saves us 10 to 12 hours or about $1,000 per month, ongoing. “Intermedia makes all of the pain of managing Exchange go away, so we can focus on operations and grow of our business.”

The company has grown from 10 to 40 mailbox users. Intermedia’s HostPilot® control panel has made it very easy to configure user accounts and mailboxes. “Instead of dealing with somebody in IT, our office manager can manage email now. Non-IT people can do it,” he said.

The spam problem is gone too. Advanced Email Security automatically filters nearly all spam before it reaches user inboxes, resulting in happier and more productive employees.

Braddy is thrilled with his overall experience with Intermedia’s Exchange Email and recommends it to any business looking for a flexible and highly scalable business email solution. “The email management man hours are gone. The workflow interruptions are gone. The headaches related to system maintenance support and Infrastructure are gone. And in their place, we’re enjoying seamless business email without outages. Working with Intermedia’s expert team is worth every penny. We’ll never go back.”

Braddy concludes with these words of warning for other businesses managing their Exchange on premises. “Whether its the hassle and disruption of spam getting through your filters, or something more serious like unscheduled recurring downtime, running your own Exchange server is a total headache. Intermedia relieves businesses of the management headache, while acting like insurance. We thank our lucky stars every day that we made the switch when we did.”