The Solution
Prather saw an opportunity to better service their clients’ diverse industry needs by leveraging the reliability and robust configurations of Intermedia’s Cloud Server.
The Alliance analyzed several cloud server platforms comparing the flexibility, security, price, and support of their offerings. Prather quickly determined that none of the providers they evaluated compared to the services offered by Intermedia. “Not all cloud services and providers are created equal,” said Prather.
Prather was quickly impressed with the robustness of the Cloud Server product. “With a 99.999% uptime guarantee, we’re confident that we won’t experience any outages. Our level of trust in Cloud Server is very high,” says Prather.
Flexibility was also a benefit. “We are able to run apps and add files to the platform in a very flexible and secure way. If we need additional resources and bandwidth in the Cloud Server, it doesn’t take hours to get it done. Clients can do it themselves and call us with any issues,” explained Prather.
Finally, they looked at the support offering from Intermedia. “We feel like we have a dedicated account management and engineering team at Intermedia. Other cloud server solutions on the market have a high price point for professional services and don’t provide the responsiveness of Intermedia,” Prather stated.
Additionally, many of their customers use Creative Cloud from Adobe, a monthly or annual subscription service that gives users access to a collection of software for graphic design, video editing, web development, photography and cloud services.
With Creative Cloud, Adobe apps are installed directly on the user’s computer. “Sometimes our customers don’t have the best computer to run apps like Photoshop,” said Prather. They saw Intermedia Cloud Server as the best platform to centralize collaboration for Adobe Creative Cloud efforts between them and their growing customer base to provide customers consistent high-level performance, access, centralization, reliability and security versus running the high-demanding application on their own computers.