New provisioning wizard enables partners to dramatically accelerate the account creation and activation process for the all-in-one unified communications solution, Intermedia Unite.
2018-10-09
Mountain View, Calif. October 9, 2018 – Intermedia, a leading cloud communications and collaboration provider to small and medium-sized businesses (SMBs) and the partners that serve them, today announced a new provisioning wizard for Intermedia Unite™, the company’s flagship unified communication and collaboration platform, that helps partners provision accounts much more easily and rapidly.
Intermedia Unite is an easy-to-use Unified Communications as a Service (UCaaS) platform that delivers a next-generation phone system, plus integrated screen sharing, video collaboration, backup and file sharing, and much more – all backed by Intermedia’s J.D. Power-certified 24/7 support and a 99.999% uptime service level agreement.
As part of Intermedia’s 360° approach to partner success, this new provisioning wizard helps streamline and accelerate the set-up process by guiding the partner step-by-step through account creation and activation. Partners can turn a quote into an order, set up customer locations, assign phone numbers, configure users and place orders for phones, all in an organized and intuitive tool. This helps increase accuracy and reduce the time that partners spend setting up customers.
“By better enabling partners to sell, provision, install, and support Intermedia Unite, we help shorten the time from closing the deal to enabling the service for customers,” said Mark Sher, VP of Unified Communications Product and Marketing at Intermedia. “Partners can deliver a service to their customers that helps increase mobility, productivity, and collaboration, using a new provisioning wizard that allows partners to spend less time on set-up and activation -- and more time on creating and closing deals and other revenue-generating activities.”
Intermedia is committed to partner success
Intermedia makes it easy for the channel to sell, set up, manage, and support the cloud. Partners are provided with all of the tools and support they need, whether under a branded (advisor) or private label program, to be successful at selling, provisioning, onboarding and supporting their Unite customers. Intermedia is focused on helping partners achieve healthy margins, create attractive new revenue streams, and realize even greater profitability.
“The new provisioning wizard helps us place orders efficiently, accurately and, most importantly, quickly. Intermedia is invested in our success and knows that the more efficient we are, the better we can serve our customers. This new tool is a perfect example of this,” said Joe Distefano, Owner and Founding Member of Data Tel, LLC, a leading full-service voice and data partner based in Bridgeport, CT.
From free network testing tools to readiness and training programs that prepare our partners, to a partner sales support organization, to a field sales organization completely dedicated to supporting partners, Intermedia’s business is built around partner enablement.
Learn more about Intermedia’s partner program at Intermedia.net/resellers
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About Intermedia
Intermedia is a Unified Communications as a Service (UCaaS) and business cloud email provider hyper-focused on delivering easy-to-use and secure communication and collaboration solutions to SMBs and the partners that serve them. More than 110,000 business customers and 6,500 active partners rely on Intermedia for greater reliability and productivity. Intermedia’s broad yet tightly integrated suite of cloud applications is managed through one intuitive point of control, and Intermedia services are backed by a 99.999% uptime service level agreement (SLA). Offerings include cloud voice, web/video/content sharing and conferencing, presence, file backup, sync and share, business email, identity and access management, security, archiving, and more.
Intermedia is the only business cloud application provider to have twice been certified by J.D. Power for its superior 24/7 technical support in 2016 and 2017. For more information, visit our website, or connect with us on LinkedIn, Twitter, or Facebook.
Contact:
Robert Gold
Intermedia
314.750.0880
[email protected]
Katie Halloran
LEWIS for Intermedia
619.308.5222
[email protected]
Intermedia Unite is either a trademark or registered trademark of Intermedia.net, Inc. in the United States and/or other countries.
J.D. Power 2017 Certified Assisted Technical Support Program, developed in conjunction with TSIA. Based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations. For more information, visit www.jdpower.com or www.tsia.com.