Intermedia Expands Global Presence into Australia and New Zealand

Cloud management platform and partner program make it easy for local channel partners to profit from multiple cloud IT services under their own brand

2014-10-22

Intermedia, the world’s one-stop shop for cloud IT services for SMBs, today announces the expansion of its business into Australia and New Zealand (ANZ), beginning with an agreement with a key channel partner, Ingram Micro Australia. The newly appointed managing director of Intermedia ANZ, Jeremy Hulse, will lead Intermedia’s regional presence and establish a full-scale operation including sales, marketing and support staff.

Serving over 60,000 businesses and with more than 5,000 active partners worldwide, Intermedia continues to extend its global reach. It is well positioned to serve the local market with its established channel partner program and tightly integrated suite of solutions.

“Ingram Micro Australia’s Cloud team is pleased to work closely with Intermedia to further enable our channel partners to realise the promise of cloud services and empower their customers to compute anywhere,” says Daniel Dainton, Ingram Micro’s Senior Regional Manager - Cloud, ANZ.

Australian IT industry veteran Jeremy Hulse brings nearly 30 years’ experience as a regional business leader to his new role, having worked for Fortune 500 companies such as Oracle, Cisco and Nortel Systems, as well as security vendor M86.

Helping partners profit from a US$2B market

According to Gartner, the market for public cloud services in Australia and New Zealand is estimated to be US$2 billion in 2014. Annual growth is projected to be at 14% in 2014, with the vast majority of the SMB market segment being served by channel partners, such as value-added resellers (VARs) and managed service providers (MSPs).

“The rapid proliferation of cloud applications provides enormous commercial opportunities to channel partners, while also posing serioussecurity challenges for their clients,” said Jeremy Hulse, managing director for Intermedia in Australia and New Zealand. “Intermedia enables channel partners to capitalize on these opportunities while addressing the challenges with its cloud management platform and newly enhanced channel partner program.”

A cloud platform built for the channel

Intermedia’s cloud management platform is unique in that it’s completely tailored to the IT channel, including VARs and MSPs. The platform includes Intermedia’s Office in the Cloud™, which encompasses over 20 tightly integrated IT services such as Hosted Exchange for business-grade email.

It also encompasses Intermedia’s marquee proprietary services: SecuriSync®, a file sync and share service that combines the ease-of-use of services like Dropbox with business-grade security and IT control; Intermedia AppID™, a single sign-on service designed specifically for SMBs; as well as security, mobility, archiving and other services.

Intermedia’s services are integrated into its HostPilot® Control Panel, which also integrates with business platforms such as QuickBooks, ConnectWise and the leading cloud CRM system. There’s just one login, one password, one bill and one source of support, which creates significant cross-service efficiencies for IT administrators and channel partners. Intermedia offers enterprise-grade security, a 99.999% service level agreement and 24/7 phone support with typical hold times of less than 60 seconds.

Intermedia’s award-winning partner program enables partners to profit from the cloud without changing how they do business. Unlike other providers, which typically subordinate the partner’s brand and lack flexibility, Intermedia lets partners choose on a customer-by-customer basis between its Advisor and Private Label models. Its Private Label model lets partners retain full control over billing, bundling, branding and every aspect of their customer relationship. Intermedia supports all of its partners with premium marketing tools and resources for building awareness and driving demand. There are no minimums, commitments or program fees.

“We’re thrilled to have Jeremy at the helm to further our market penetration in the Australian and New Zealand markets, and we’re excited to kick it off with a partnership with Ingram Micro,” said Michael Gold, president of Intermedia. “As more businesses drive towards cloud adoption, we believe we are well positioned to deliver exceptional global value to our partners across a wide range of industries. We believe that this expansion serves as further validation of the demand for the world’s one-stop shop for cloud IT services.”

About Intermedia

Intermedia is the world’s one-stop shop for cloud business applications. Its Office in the Cloud™ suite integrates the essential IT services that SMBs need to do business, including email, voice, file sync and share, single sign-on, security, mobility, archiving and more. Office in the Cloud goes beyond unified communications to encompass a much wider breadth of fundamental IT services, all delivered by a single provider.

Think of Office in the Cloud as your “Business Cloud Platform.” Intermedia’s services are integrated into its HostPilot® Control Panel. There’s just one login, one password, one bill and one source of support, which creates significant cross-service efficiencies for both users and IT administrators. Intermedia offers enterprise-grade security, a 99.999% service level agreement and 24/7 phone support with typical hold times of less than 60 seconds.

Intermedia serves over 60,000 businesses and has more than 5,000 active partners, including VARs, MSPs, telcos and cable companies. Its award-winning Partner Program lets partners sell under their own brand with full control over billing, pricing and every other element of their customer relationships. Intermedia is the world’s largest independent provider of hosted Exchange.

Intermedia has over 600 employees worldwide who manage ten datacenters to power its Office in the Cloud—and who work relentlessly to assure customers and partners of a Worry-free Experience™.

All brand names and product names are trademarks or registered trademarks of their respective owners.

Media contacts

Tamara Jawad
Text100 Australia
[email protected]
+61 2 9956 5733

Kristen Berry
(650) 691-7318
[email protected]