Intermedia AppID® Enterprise

Provide secure 24x7 access to web apps and data with Dynamic Identity and Access Management

*Product and feature availability may vary by region.

AppID® Enterprise service details

Enterprise-class security

Our business is predicated on our ability to offer a more secure environment than our customers could deploy themselves on-premises.

 

Multi-tenant platform security

Intermedia uses multiple redundant, enterprise-class firewall systems to prevent unwarranted intrusions.

Intrusion protection systems

Intermedia runs multiple intrusion protection systems (IPS) (both host and network) to detect and deter malicious network traffic and computer usage.

Physical security

Our datacenters are closely monitored and guarded 24/7/365 with sophisticated pan/tilt closed-circuit TVs. Secure access is strictly enforced. Security guards are stationed at the entrance to each site.

Employee security

Every Intermedia employee undergoes a rigorous background check. Employee access to passwords, encryption keys and electronic credentials is strictly controlled. Access to servers is restricted to authorized engineers and monitored regularly.

Redundant internet service providers

Each datacenter is serviced by multiple Tier-1 internet providers to mitigate the potential impact of a Denial of Service (DoS) attack.

Authentication and access

Intermedia’s stringent policies and procedures authenticate a caller’s identify during support and service calls. Our online control panel gives you full control over access to services and administrative functions.

Dedicated security staff and monitoring

Intermedia employs dedicated, full-time security staff who are certified in all disciplines of information security.

Privacy

Intermedia is registered and certified with the US Department of Commerce for privacy under the Safe Harbor program.

SOC 2 Certification

Intermedia has a SOC 2 audit report from an independent auditor who has validated that, in their opinion, our controls and processes were effective in assuring security during the evaluation period.

PCI compliance

Our payment processing system has passed the strict testing procedures necessary to be compliant with the PCI Data Security Standards (PCI DSS).

Read much more about Intermedia's approach to security.

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Intermedia AppID® and HostPilot are either registered trademarks or trademarks of Intermedia.net, Inc. in the United States and/or other countries. Active Directory and internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Android, Google Play and Chrome are either registered trademarks or trademarks of Google Inc. Apple, iPhone, iPad and Safari are registered trademarks of Apple Inc. Firefox is a registered trademark of the Mozilla Foundation.

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