Cloud Server

An enterprise-grade application infrastructure platform designed for businesses of any size.

*Product and feature availability may vary by region.

Cloud Server service details

Datacenters designed to provide server redundancy

Cloud Server delivers a 99.999% service level agreement and offers server redundancy and a best-of-breed approach across every layer. Our datacenters are SSAE16 Type II compliant. Our network security includes fully isolated tenant networks for every account. And VPNs and integrated perimeter firewalls come standard.

What kind of support backs up Cloud Server?

Not all clouds are created equal. Switching to Intermedia’s cloud means that you have world-class and fully managed cloud services backed up by our experts who provide both proactive and reactive vigilance. On the proactive side, we're ceaselessly monitoring our infrastructure to help keep your Cloud Server experience free of worries. But should you need our assistance with supporting the VPN and firewall, we'll react with speed and diligence, doing what it takes to help eliminate your distractions and return your focus to building your business.

Processes built around customer needs

For Cloud Server—as for all our offerings—we've organized our support processes around customers, not staff members. There's no case ownership, so you don't have to worry about connecting with particular support team members. Instead, our staff is trained to conclude every support interaction with detailed notes that create a universal body of wisdom around you, your customers, and your specific business needs.

Overnight support that matches our daylight capabilities

While every major provider of cloud datacenter and server backup services offers 24/7 support, not every provider empowers their overnight shift to actually solve problems when there is a server failover. What makes Intermedia different is that our overnight staff is just as experienced and certified as our daylight teams. Our offices are staffed by administrators whose certifications, tools, resources and expertise match the required skills and assets needed to provide excellent service. This means Intermedia is just as capable of solving problems at three in the morning as we are at three in the afternoon. Your business never has to wait for the sun to rise.

Cloud Server Packages and Pricing

Cloud Server Packages and Pricing

Cloud Server offers four packages with up to 3 vCPUs, 4 GB memory, 200 GB storage and 300 GB of included bandwidth. Add-ons are easily available. Every Cloud Server includes our 99.999% uptime guarantee, firewall, and MUCH more.


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