Cloud PBX

A cloud-based business phone system that offers enterprise-grade calling features, improves reliability, and enables mobile users—while cutting your phone bills by over 50%.

Intermedia’s Cloud PBX Awarded Editor’s Choice by PCMag.com

*Product and feature availability may vary by region.

Cloud PBX service details

What is Cloud PBX?

In the past, installing a corporate phone system or PBX required a huge expense. Not only did you have to buy expensive and bulky PBX hardware, but you had to pay someone to install and maintain it. But phone systems have evolved. With Cloud PBX, all you need to do is buy the pre-configured phones and connect them to the Internet.

What is PBX?

Private Branch Exchange (PBX) is a private system within a company that allows a business to manage multiple phone line extensions and calls within and outside of the company. Traditional PBX hardware technology, that makes call management possible, is generally stored physically on-premises within the company. Each phone extension connects by wire to the PBX terminal through a plug in the wall.

Enterprise-grade phone systems

Intermedia’s Cloud PBX allows your company to plug into our PBX equipment through the cloud, saving you money and space while providing your company with over 40 call features that present your SMB just like a Fortune 500 company. Features such as voicemail to email, hold & park, call transfer, and call recording will all be managed through your company’s own private administrative portal.

Quality and Reliable Calls

You won’t sacrifice quality for cost with Cloud PBX. Intermedia has programs and processes in place to help assure high-quality calling, including customer site pre-qualification and constant real-time monitoring of our network for any QoS issues, and all of it is financially backed with a 99.999% uptime service level agreement. That’s about five minutes of downtime a year.

Business Continuity

When unforeseen emergencies strike (power outage, severe weather, theft, etc.) your business, Cloud PBX can help your business stay afloat by allowing you to forward calls to your mobile devices or to an off-site location. The key to surviving downtime is to maintain a working communications system. If your phones are up, you can still contact customers and preserve vital relationships while your business works towards getting back up and running.

Easy Installation

The best part, after the savings and added functionality, is the easy installation. Our expert onboarding team will guide you through the setup process. You don’t need to be an expert. We will send you pre-configured phones that, once plugged into your internet connection, will be ready to go.

Phone Cost Savings

Save your business money by eliminating the need for expensive equipment and the technical experts needed to install, maintain and repair it. Get feature-rich phone service for a low monthly cost.

See for yourself how much you can save with Cloud PBX.

Are you new to the world of cloud phones and in need of more clarity?

Here are the top 10 definitions about VoIP and hosted phone systems you need to know.

Cloud PBX Pricing

Cloud PBX Pricing

You can bundle this service with other Intermedia services or complement any existing on-premises or cloud IT environment.

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